Lowongan Kerja Jakarta Raya Posisi Operations Executive -jakarta di PT DP World Indonesia Group

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Perusahaan	PT DP World Indonesia Group
Posisi	Operations Executive -jakarta
Tempat	Jakarta Raya
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Asisten Administratif (Administrasi & Dukungan Perkantoran)

Work Location: Jakarta Pusat

The Operations Executive plays a crucial role overseeing and optimizing freight-forwarding operations, from documentation and logistics to customer service and regulatory compliance, with a focus on delivering exceptional service and optimizing operational efficiency to support the success of DP World’s logistics business.

Key Accountabilities 

• Responsible for freight-forwarding operations and day-to-day activities including import/export handling comprising all modes of transportation (sea, air, road, train).
• Prepare the full set of clearance documents required for customs clearance (eg.HBL/MBL).
• Monitoring of shipment status and provide “best in class” customer experience to our Cargoes Logistics customers on all product and service offerings
• Responsible for the operational results as per agreed level of service.
• Coordinating for vendor related payment for all customs clearance purpose
• Manage and provide a proactive approach to addressing customer claims, complaints, and queries, to enhance customer satisfaction, build trust, and establish a positive reputation.
• Ensure compliance with local import/export regulations

Qualifications & Experience 

• Tertiary qualifications with minimum 2 years’ experience in Logistics/Freight-forwarding operations
• Excellent service mindset with ability to connect with customers and extend an extra mile in resolving their issues / concerns.
• Well versed with shipping processes and related services in international logistics business. 
• Ability to communicate with clients, carriers, other forwarders, vendors. 
• Effective verbal and written communications in English, Bahasa Indonesia, and interpersonal skills.
• Follow the given plan and instruction all the time.
• Proficiency in using MS Office and IT applications.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT’S POSSIBLE FOR EVERYONE

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Transportasi/Logistik