Lowongan Kerja Jakarta Raya Posisi Operations Air di R�hlig Logistics

Location: Jakarta, Indonesia 
Subsidiary: PT Rohlig Logistik Indonesia 
Country: Indonesia 
Start: ASAP
 

Responsibilities

• Ensuring consol and shipment is registered in EDI /Operational System 
• Provide complete and necessary information to internal/external suppliers to arrange pick up with optimum efficiency.
• Ensures if Cargo is hazardous that systems and documents are completely correct and all stakeholders are advised of the hazardous Nature. 
• Providing customers with pick-up and delivery information and ensuring speedy response to clients’ (internal/external) needs. 
• Send booking confirmation to shipper /supplier where required.
• Ensures all required documents are received from Supplier and where required scanned into EDI. 
• Expedites Export customs clearance and security formalities (where required) in line with local legislative requirements. 
• Confirms shipped on board and initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo 
• Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints as SER’s with a view to preventing recurrence.
• Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with supervisor and/or colleagues on matters, keeping him/her informed where necessary.
• Handling Claims and Cargo discrepancies per prescribed procedures QP 300.
• Ensure customer and agent Invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company’s Global business objectives.
• Send Pre alert to overseas office/ agent in line with Global Business Objective (within 5 days of sailing).
• Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external.
• Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency.
• Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2008) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements.
• Adhere to the company procedures regarding workplace health & safety 

Skills required

• Must have experience in Minimum 3-5 years OF experience in Freight Forwarding/ Logistics; 
• In depth knowledge of Export/Import Airfreight operations
• Excellent knowledge of Airfreight Dangerous Goods legislation 
• Good geographical knowledge 
• Knowledge of claims handling procedures 
• Excellent oral and written communication skills
• High level of accuracy 
• Highly motivated
• Enjoys working as part of a team
• Good user knowledge of MS Office, preferably Experience in Cargosoft/EDI
• Applicant must be eligible to work in Indonesia legally.

What you can expect?

Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

Our benefits

• Group health insurance 
• 13th month contractual salary 
• Your birthday is an extra day off.
• Regular development talks serve as the basis for your individual support and further training opportunities.
• And above all: Take the chance to be part of a great team!

We look forward to meeting you!

Your contact person: 

Ms. Stephanie Vineeta  Regional HR Manager SE Asia 

PT Röhlig Logistik Indonesia   Graha Inti Fauzi, Lt. 2,  JI. Buncit Raya No 22,  Jakarta Selatan Jakarta 12510

Röhlig Logistics GmbH & Co. KG.
Corporate Head Office
Am Weser-Terminal 8
28217 Bremen
Germany