Lowongan Kerja Tangerang Posisi Operational Manager di Sai.Ramen

Info Loker

Perusahaan	Sai.Ramen
Posisi	Operational Manager
Tempat	Tangerang
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Jasa Kedokteran Hewan & Kesejahteraan Hewan (Pertanian, Hewan & Konservasi)

Key Responsibilities:

Operational Management:

• Oversee the daily operations of all food and beverage outlets.
• Ensure consistent high quality and presentation of food and beverages.
• Implement and maintain standard operating procedures (SOPs).
• Monitor and manage inventory levels, ordering supplies as needed.

Team Leadership:

• Recruit, train, and supervise F&B staff.
• Develop staff schedules and ensure proper staffing levels.
• Conduct performance evaluations and provide feedback and development opportunities.
• Foster a positive and productive work environment.

Customer Experience:

• Ensure exceptional customer service and handle customer complaints effectively.
• Monitor customer feedback and implement improvements to enhance customer satisfaction.
• Create and maintain a welcoming atmosphere for guests.

Financial Management:

• Prepare and manage the F&B budget, including forecasting and cost control.
• Analyze financial data and KPIs to drive profitability.
• Implement strategies to increase revenue and reduce costs.
• Oversee pricing strategies and menu planning.

Compliance and Safety:

• Ensure compliance with all health and safety regulations, including food safety standards.
• Conduct regular inspections and audits of F&B areas.
• Implement corrective actions as needed to address non-compliance issues.

Marketing and Promotion:

• Working closely with marketing team to develop and execute marketing plans to promote F&B offerings.
• Collaborate with the marketing team to create promotional materials and campaigns.
• Organize and oversee special events and functions.

Vendor Relations:

• Establish and maintain relationships with suppliers and vendors.
• Negotiate contracts and pricing agreements.
• Ensure timely delivery and quality of supplies.

Qualifications:

• Bachelor’s degree or Diploma in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in the same position or 5 year as Area Manager, preferably in a large scale F&B Group.
• Proven leadership and team management skills.
• Strong understanding of financial management and budgeting.
• Excellent customer service and communication skills.
• Knowledge of health and safety regulations which refers to HACCP related to food and beverage operations
• Proficiency in using restaurant management software and MS Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Skills and Competencies:

• Strategic thinking and problem-solving abilities.
• Strong organizational and multitasking skills.
• Attention to detail and commitment to quality.
• Ability to work under pressure and in a fast-paced environment.
• Strong interpersonal skills and the ability to build relationships.

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