Lowongan Kerja South Kuta Posisi Operational Manager di PT. Indonesia Surfaris sebagai rekruter PT Indonesia Surfaris

Needed urgently an Operational Manager for our Villa,
located in Ungasan Bali.

Job descriptions:

·        
Supervise day-to-day operations of the villa,
including housekeeping, maintenance, security and guest services.

·        
Develop and implement operational policies and
procedures to enhance efficiency and guest experience.

·        
Coordinate with various departments to ensure
seamless functioning of all villa services.

·        
Recruit, train and supervise villa staff,
including housekeepers, maintenance workers, security personnel and other
support staff.

·        
Set performance goals and conduct regular
performance evaluations for staff members.

·        
Foster a positive work environment and provide
leader ship and guidance to the team.

·        
Ensure exceptional guest experiences by
maintaining high service standards and responding promptly to guest inquiries
and concerns.

·        
Handle guest complaints or issues effectively
and in a professional manner, aiming for resolution and guest satisfaction.

·        
Implement guest feedback mechanism to
continuously improve service quality.

·        
Oversee the maintenance of the villa property,
including buildings, grounds, and amenities.

·        
Conduct regular inspections to identify
maintenance needs and ensure compliance with safety and cleanliness standards.

·        
Coordinate with contractors and vendors for
repairs and maintenance projects as needed.

·        
Develop and manage the villa’s operational
budget, including forecasting expenses and controlling costs.

·        
Monitor inventory levels and procurement of
supplies, ensuring adequate stock while minimizing waste and expenses.

·        
Ensure compliance with local regulations and
industry standards related to hospitality operations.

·        
Implement safety protocols and procedures to
protect guests, staff and property.

·        
Conduct regular safety inspections and training
sessions for staff members.

Qualifications:

·        
Bachelor’s degree in any fields.

·        
Proven experience in a managerial role within the
hospitality industry.

·    Strong leadership and interpersonal skills, with
the ability to motivate and manage a diverse team.

·        Excellent communication and customer service
skills, with a focus on guest satisfaction.

·    Knowledge of hospitality operations, including
housekeeping, maintenance and guest service.

·        
Ability to work under pressure and handle multiple tasks
simultaneously.

·        
Proficiency in Ms. Office

·        
Flexibility to work evening, weekends and holidays
as required.

Persyaratan minimum:

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang, Sore
  • Selasa: Pagi, Siang, Sore
  • Rabu: Pagi, Siang, Sore
  • Kamis: Pagi, Siang, Sore
  • Jum’at: Pagi, Siang, Sore
  • Sabtu: Pagi, Siang, Sore
  • Minggu: Pagi, Siang, Sore
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP