Lowongan Kerja Balikpapan Posisi Onsite Support Technician di PT Aletek Global Indonesia

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Perusahaan	PT Aletek Global Indonesia
Posisi	Onsite Support Technician
Tempat	Balikpapan
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Dukungan IT (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

ONSITE SUPPORT TECHNICIAN 

PT Aletek Global Indonesia

Reporting to General Manager

Six (6) month contract – Potential Fulltime role

Job Purpose:

PT Aletek Global Indonesia a newly established Indonesian entity of – Aletek Pty Ltd based in Queensland, Australia. Our local team is seeking an Onsite Support Technician (Mining Heavy Vehicles) preferably based out of our Balikpapan office, providing general Onsite Technical Support to our expanding Indonesian customer base. By joining the PT Aletek Global Indonesia team as our Onsite Support Technician, you will be required to perform a wide range of duties and activities supporting the PT Aletek Global Indonesia team. This is an autonomous role that reports directly to the General Manager based in Indonesia but requiring direct interaction with internal and external stakeholders.  

 Job Duties: 

The Onsite Support Technician team member will be responsible for the follow in compliance with Company policy and procedures. 

Key responsibilities for the Onsite Support Technician position include:

• Attend sites to fit Thermal Lagging and Exhaust systems
• Site measure of equipment for exhaust systems, lagging and noise attenuation packages.
• Provide detailed drawings of measured parts.
• Create New Part Request (NPI) in internal system and manage the request to completion.
• Conduct site audits of customer assets
• Prepare site audit data and information for presentation to customers
• Support the sales team with leads and possible site opportunities.
• Provide technical on the job training to develop new employee skills
• Build key relationships with and provide technical support to customers and supply partners.
• Provide after sales support and feedback.
• On site jobs as per General Manager requirements

What we’re looking for:

• Completion of acknowledged apprenticeship and fully qualified in mechanical or engineering field.
• 5 years’ experience in Heavy Vehicle Workshop environment.
• Excellent verbal and written English skills to communicate directly with overseas team. 
• Principles and practices of basic office management, knowledge of clerical and administrative procedures and systems, computer skills and relevant software.
• Excellent communication skills written and verbal, planning and organizing, prioritising, problem assessment and problem solving, information gathering, information monitoring and customer service orientated.
• Attention to detail, results oriented, analytical and interpretative skills.
• Extremely high level of integrity, honesty and confidentiality is essential.

Essentially, someone who shares our Values and Ambitions, Perseverance, Collaboration and Authenticity. You have, a deep respect for diverse perspectives and care about the people you work with. You are team-oriented, innovative and a naturally engaging person. Not only are you proud of the high performance and uncompromising quality of the work you do, but you strive to live the shared values of your organisation and are focused on helping the company improve productivity and safety worldwide.

All applications must be submitted in English only.

Applications close 20 December 2024

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