Lowongan Kerja Jakarta Raya Posisi Noc Ftth di PT. Solusi Sinergi Digital, Tbk (Surge)

Info Loker

Perusahaan	PT. Solusi Sinergi Digital, Tbk (Surge)
Posisi	Noc Ftth
Tempat	Jakarta Raya
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Telekomunikasi (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Key Responsibilities:

• Monitor network, servers, and telecommunications systems using monitoring tools.

• Respond to alerts and incidents to resolve or escalate issues as needed.

• Perform routine maintenance tasks such as patching, updates, and backups.

• Document incidents, issues, and resolutions in the ticketing system.

• Escalate unresolved issues to higher-level support teams per defined protocols.

• Collaborate with other departments to ensure service level agreements (SLAs) are met.

• Generate and analyze system performance reports.

• Assist in network configuration, upgrades, and deployment of hardware/software

• Member of 7×24 monitoring, working on shifting schedule especially for FTTH/Starlite network

• Receive escalation from customer service, conduct 1st layer analysis and troubleshooting

Required Skills & Qualifications:

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 1-3 years of experience in IT support, NOC, or network administration.

• Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.).

• Strong problem-solving and analytical skills.

• Ability to work shifts, including nights, weekends, and holidays.

• Good communication and documentation skills.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Olahraga (contoh: pusat kebugaran), Parkir, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
• Lokasi: Ruko Fatmawati Mas, Jl. RS. Fatmawati Raya