Lowongan Kerja Tangerang Posisi Network Operation & Maintenance Manager di PT Netciti Persada

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Perusahaan	PT Netciti Persada
Posisi	Network Operation & Maintenance Manager
Tempat	Tangerang
Jenis Pekerjaan	Kontrak/Temporer
Spesialisasi Dibutuhkan	Telekomunikasi (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Responsibilities

• Manage daily operations of Data Centre and the broadband network (OLT, ONT, backbone, metro ethernet, access networks, IP/MPLS, and transmission).

• Lead NOC monitoring, incident handling 24/7, and preventive/corrective maintenance.

• Supervise Technical Support & Field Support teams (escalations, troubleshooting, on-site maintenance).

• Develop preventive & corrective maintenance programs to ensure network reliability.

• Conduct Root Cause Analysis (RCA) and implement long-term solutions for network issues.

• Lead and mentor a team of engineers, technicians, and subcontractors.

• Monitor KPIs (uptime, latency, utilization) and ensure SLA & QoS standards.

• Plan capacity upgrades, network expansion, technology upgrades (FTTH, GPON/XGS-PON, IP/MPLS), and disaster recovery readiness.

• Manage vendors, contractors, and coordinate with internal departments.

• Report on network performance, outages, and maintenance activities.

Requirements

• Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or related field.

• 5+ years of experience in network operations & maintenance, with at least 3 years in a managerial/supervisory role.

• Strong technical knowledge of fixed broadband technologies (FTTH, GPON/XGS-PON, IP/MPLS, Metro Ethernet, DWDM).

• For Electrical Engineering background:

  1. Knowledge of power systems (UPS, rectifiers, batteries, grounding systems) for telecom sites.

  2. Experience with fiber optic cabling, splicing, and testing tools (OTDR, power meter, fusion splicer).

  3. Understanding of network equipment power requirements, cooling, and energy efficiency.

  4. Skills in designing and maintaining electrical infrastructure supporting broadband networks.

• Hands-on experience with NOC tools and OSS/BSS platforms (Nagios, Zabbix, SolarWinds, etc.).

• Proven ability in incident management, problem solving, and performance optimization.

• Strong leadership, problem-solving, communication, and vendor management skills.

• Willing to work in a 24/7 operational environment and manage on-call rotations.

• Willing to travel to sites/remote sites for job-related purposes.

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