Lowongan Kerja Banten Posisi Monitoring Center Officer di PT ASIA PASIFIK LOGISTIK

ADMIN MONITORING SUPPORT Responsibilities:

1. Consulting with team and other departments as required.
2. Providing assistance to staff and system
3. Training end-users on hardware functionality and software programs.
4. Resolving logged errors in a timely manner.
5. Monitoring hardware, software, and system performance metrics.
6. Updating computer software. as well as upgrading hardware and systems.
7. Maintaining databases and ensuring system security.
8. Documenting processes and performing diagnostic tests.
9. Keeping track of technological advancements and trends in IT support.

ADMIN MONITORING SUPPORT Requirements:

1. A bachelor’s degree in computer science, information technology, or similar.
2. 3-5 years of experience as an IT support specialist.
3. Exceptional ability to provide technical support and resolve queries.
4. In-depth knowledge of computer hardware, software, and networks.
5. Ability to determine IT needs and train end-users.
6. Proficiency in IT helpdesk software, such as GPS data
7. Experience in documenting processes and monitoring performance metrics.
8. Advanced knowledge of database maintenance and system security.
9. Ability to keep up with technical innovation and trends in SLA  to support GPS
10. Exceptional interpersonal and communication skills.