Lowongan Kerja Tangerang District Posisi Merchant Relation Officer di PT YUKK Kreasi Indonesia

Info Loker

Perusahaan	PT YUKK Kreasi Indonesia
Posisi	Merchant Relation Officer
Tempat	Tangerang District
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pengembangan Bisnis Baru (Penjualan)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Job description & requirements

Work Setting: Full WFO

Work Location: Alam Sutera, Tangerang

Job Description:

1. Handling Merchant Complaints: Effectively manage and resolve merchant complaints related to transaction issues and products using our specialized system. 

2. IT Team Liaison: Act as a bridge between our IT team and merchants to facilitate swift resolution of technical issues, ensuring a smooth merchant experience.

3. Maintaining Merchant Relationships: Cultivate and maintain strong relationships with our merchant partners, serving as their main point of contact for any concerns or inquiries. 

4. Monthly Transaction Data: Summarize and analyze monthly transaction data to provide insights and recommendations for improving merchant relations and business operations. 

Job Requirements:

1. Responsiveness: The ability to provide fast responses to merchant inquiries and complaints, ensuring their issues are addressed promptly. 

2. Maintaining Relationships: A talent for building and sustaining positive relationships with our merchant partners.

3. Good Communication: Excellent communication skills to effectively convey information and build rapport with merchants.

4. Initiative: A highly proactive and self-motivated approach to problem-solving and improving merchant relations.

5. Pressure Handling: The capability to work effectively and maintain composure under pressure, especially when resolving urgent merchant issues.

6. Microsoft Office: Proficiency in operating Microsoft Office applications for documentation and reporting.

7. Fast Learner: An aptitude for quickly learning new systems and processes.

8. Detail Orientation: A keen eye for detail to ensure accuracy in transaction data analysis and merchant communications.

9. Data Analysis: Basic skills in data analysis to summarize transaction data effectively.

Skills

• Business Development & Partnerships
• Microsoft
• Microsoft Excel
• Microsoft Office
• Communication Skills

Culture

At PT. YUKK Kreasi Indonesia, we are adaptable, innovative, fast paced, energetic and collaborative.

Benefits and perks of working with us include:

Compensation: Competitive salaries
Lifestyle: Casual dress code, Work-from-home
Progression: Professional development
Welfare: Health insurance, Vacation time

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Retail/Merchandise
• Waktu Proses Lamaran: 30 hari
• Tunjangan dan Lain-lain: BPJS, Formal, 09.00 WIB – 18.00 WIB (lima hari kerja)