Lowongan Kerja Jakarta Raya Posisi Mandarin Guest Relations Officer di Shangri-La Jakarta

SHANGRI-LA HOTEL, JAKARTA

MAIN RESPONSIBILITY:

To accord personalized and prompt service to VIP guests from arrival to departure, to provide all hotel guests and patrons, courteous, tactful and efficient services. To provide guest services as well as supervision in the Guest Relations Department in accordance with the objectives, performance, consistency and quality standards established by Shangri-La Hotels and Resorts.

REQUIREMENTS:

Fluent in Mandarin and English (oral and written)

Already work and reside in Indonesia would be an advantage

Or Indonesian citizen who has experience live or school in China region would be an advantage

Certificate in Hotel Management / Diploma from Hotel School

Minimum 3 (three) years in a supervisory position with experience and knowledge of Front Office / Guest Relations at luxury hotel brand, experience for working at several countries would be an advantage

Ability to work independently, and adopt a well-organized, logical approach to deliver quality work in a fast paced environment

Excellent inter-personal skills with the ability to develop relationships at all levels

Pleasant and charming personality

Knowledge of computers and mobile application, especially on Opera System

Able to work flexible hours