Lowongan Kerja Jakarta Raya Posisi Lifestyles Concierge di Aspire Lifestyles Indonesia
- Loker diposting 1 tahun yang lalu
Butuh cepat!! lapangan pekerjaan dengan sistem full time untuk posisi Lifestyles Concierge di tempat usaha Aspire Lifestyles Indonesia untuk domisili Jakarta Raya atau sekitarnya.
Pengalaman yang perusaahan butuhkan adalah Pelayanan & Layanan Pelanggan serta orang yang jujur dan bertanggung jawab.
Perusahaan ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang khusus terhadap pelamar sehingga anda dapat mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.
Gaji yang perusahaan tawarkan cukup kompetitif menurut dari pengalaman pekerja. Rata-rata upah yang kami berikan adalah Rp 5.000.000 - Rp 6.500.000.
Info Loker
Perusahaan | Aspire Lifestyles Indonesia |
Posisi | Lifestyles Concierge |
Tempat | Jakarta Raya |
Tingkatan Kerja | Pegawai (non-manajemen & non-supervisor) |
Kualifikasi | Tidak terspesifikasi |
Jenis Pekerjaan | Full Time |
Spesialisasi Dibutuhkan | Layanan Pelanggan, Pelayanan |
Gaji Min | Rp. 5.000.000 |
Gaji Max | Rp. 6.500.000 |
Overall Purpose of the Job
The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior quality, whilst developing a trusted and connected relationship with customers. The Lifestyle Concierge will be expected to be resourceful and develop relevant solutions to customers by using propriety and other available resources to fulfill requests.
Description:
· Will be expected to build sound knowledge of any customers during interactions, to ensure a personalized interaction and ultimately to stablish a credible rapport
· Strives to leave the customer with a positive customer experience after every contact
· Providing innovative and resourceful solutions and recommendations to all types of requests
· Able to consult and advise customers to assess travel needs and provide accurate and timely information regarding requests.
· Is able to be highly resourceful, solution-oriented show a strong investigative nature
· Is actively seeking for the latest and most updated information relative to lifestyle needs and trends to be able to support the lifestyle needs of affluent customers.
· Provides services as per contractual scope of services and has the creativity to supplement a “no” with credible alternative solutions.
· Initiates outbound calls in compliance with program needs and requirements.
· Has a detailed understanding of client’s brand promise, and uses program benefits and privileges to better fulfill customer requests.
· Exercises judgment and discretion while serving as primary touch point for escalated customer service issues and vendor communication
· Communicates responses in a clear, professional, and concise manner across any channel or medium (Omni Channel).
· As a brand ambassador for our clients, represents clients’ brands in a professional manner that builds their market profile.
· Attends meetings and trainings as required to obtain new and pertinent information about clients and how to assist customers.
· Uses enterprise solutions and other sources to assist customers, enter pertinent customer data, and process required information.
· Applies client and Group policies as applicable whenever interacting with customers.
· Is able to multi-task and prioritize in a fast-paced environment.
· Seeks to provide the best possible customer experience.
· Rotating Shift Based on Schedule (covering weekends and public holidays)
The Concierge is expected to have
- 2+ years of customer service experience in travel/tourism, hospitality, retail, hotel/guest services. Experience in the Concierge industry is an added advantage.
- Leisure travel agency experience is preferred
- Firsthand city knowledge of local events and ability to spot trends nationwide
- Experience working directly with international contacts for the fulfillment of reservations
- Proven experience working with affluent customers
- Strong communication and customer service skills
· Excellent oral and written English to liaise with english speaking client
Alamat Lengkap
Provinsi | Jawa Barat |
Kota | Jakarta Raya |
Map | Google Map |
Keuntungan Kerja
- Medical Benefits
- Meal/Transport Allowance
Lamar kerja
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.
Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.
Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.
Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.
Semoga sukses mendapat pekerjaan yang diinginkan.
Intruksi Melamar Pekerjaan
- Buka link "Lamar Sekarang" di atas
- Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
- Jika sudah mendaftar kalian bisa langsung login
- Promosikan diri anda lewat form lamaran kerja yang tertara
- Selesai, silahkan tunggu.
Deskripsi Perusahaan
Aspire Lifestyles is the global leader in loyalty solutions and Concierge services.Engaging our clients’ customers by opening doors to high-touch personalized service, a wealth of special offers, access to extraordinary experiences and delivering extraordinary results, every time.Aspire Lifestyles, anInternational SOSCompany is a Concierge industry pioneer with nearly 30 years of experience designing and managing high-performance loyalty and Concierge programs. Aspire Lifestyles continues to push the industry to the next level with innovative program design and features. With integrated global operations in 21 markets, robust digital platforms, an unmatched degree of global lifestyle partnerships, and a blueprint for savvy social media marketing, Aspire Lifestyles continues to shape the future of customer engagement and relationship management strategies.
Info Perusahaan
- Industri: Komputer/Teknik Informatika (Perangkat Lunak)
- Ukuran Perusahaan: 201 - 500 pekerja
- Waktu Proses Lamaran: 15 hari
- Tunjangan dan Lain-lain: Asuransi Gigi, Asuransi kesehatan, Pinjaman, Olahraga (contoh: pusat kebugaran), Bisnis (contoh: Kemeja)