Cari Lowongan Kerja

Lowongan Kerja Jakarta Barat Posisi Leader, Customer Service di PT Lixil Aluminium Indonesia

Gambar PT Lixil Aluminium Indonesia Posisi Leader, Customer Service

Loker diposting 2 tahun yang lalu

Perusahaan kami merilis lapangan pekerjaan dengan sistem full time untuk posisi Leader, Customer Service di perusahaan PT Lixil Aluminium Indonesia untuk daerah Jakarta Barat atau sekitarnya.

Kemampuan yang kami butuhkan adalah Pelayanan & Layanan Pelanggan serta orang yang jujur dan disiplin.

Untuk syarat yang kami inginkan ialah minimum Sarjana (S1). Merupakan ketetapan yang perusahaan kami berikan.

Upah yang perusahaan tawarkan cukup lumayan menurut dari pengalaman karyawan. Minimum upah yang kami berikan adalah Rp 1.800.000 - Rp 5.500.000. Namun itu semua dapat berubah tergantung dari keputusan HRD.

Info Loker

Perusahaan	PT Lixil Aluminium Indonesia
Posisi	Leader, Customer Service
Tempat	Jakarta Barat
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Role Objective

External: Becoming a customer complaint service reception center, handling, and resolving and improving service to customer complaints.
Internal: Being the coordinator for all divisions in terms of handling customer complaints and setting and create improvement guidance of each problem.

Key Responsibilities / Duties & Responsibilities

Becoming a center for receiving customer complaint services and improving customer service.
Responding to every customer complaint within a time limit according to the KPI.
Make reports and analyses related to customer complaints periodically.
Justify the responsible parties and Make recommendations for solutions/improvements from the inspection results that have been agreed upon by all related parties.
Ensuring that the execution related to the solution/improvement goes well according to the KPI.
Suppress and reduce the number of complaints from customers in accordance with the SOP.
Recognize project problems from an early stage so that they can provide preventative measures and speed up the resolution of problems in the project.
Creating Training Materials on Problem Handling, Replacement of materials as well as procedures/how to claim materials (Defective, Lost, Less, etc.)
Provide Training on Problem Handling, Replacement of materials as well as procedures/how to claim material (Defects, Lost, Lack, etc.) to internal and external (Distributors and Partners).
Coordinating with related parties both internal and external.
Doing other additional work according to instructions from superiors.
Other ad hoc projects & duties assigned.

Job Specifications

Recognized degree.
Major in architecture, engineering or business administration is preferred.
More than 5 years of relevant experience in construction, architect, building material, and in the fabrication industry.
Proven record in managing customer complaint and has experience leading a customer Service team.
Good in Selling Skill, able to do English communication & presentation skills.
Management reporting skill.
Strong integrity, independent, self-confident, and able to engage and communicate with people at all levels.
Able to travel regularly within Indonesia.

Alamat Lengkap

Provinsi	DKI Jakarta
Kota	Jakarta Barat
Alamat	Jl. Letjen S. Parman Blok G No.Kav 32-34, RT.6/RW.3, Kemanggisan, Kec. Palmerah, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11480, Indonesia
Map	Google Map

Keuntungan Kerja

Mendapat pengalaman kerja
Bonus jika lembur
Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

LIXIL Corporation is a global leader in the building materials and housing equipment industry, with sales of over USD 13 billion and employees of approximately 60,00. With a headquarter in Tokyo, Japan, there are more than 17 regional offices, 83 branches, 287 sales offices, and 44 production sites for domestic sales and production under LIXIL across Asia Pacific, Europe, North America, and Middle East. Overseas sales and production are conducted in more than 27 countries. LIXIL’s vision is to become a global leader in the building materials and housing equipment industry.

LIXIL Corporation is structured into four core technology business units to recognise the importance of innovation and technology leadership and to deliver consistent profitable growth:LIXIL Water Technology, LIXIL Housing Technology, LIXIL Building Technology, and LIXIL Kitchen Technology.

The strategic objectives of the new operating model are : 1) Accelerate globalization; 2) Fully leverage global talent and human capital; and 3) Maximize core competencies across the relevant businesses.

LIXIL Housing Technology (LHT) is a significant leader in Japan’s housing materials industry, which includes windows, sashes, doors, interiors, exterior/garden products, structure materials and tiles. The LHT business generates sales of about Yen 600 Billion. It includes numerous production facilities in Japan, Thailand, Vietnam, and China with expansion plans in Asia and potentially other regions.

Establish in 2013, PT Lixil Aluminium Indonesia is an entity under the LHT in Indonesia for Sash Business. This joint venture business with The Rodamas Group has Head Quarter/Sales Office in Jakarta and Factory in Cikarang-Bekasi. As No. 1 Aluminium Sash Maker in Japan, LIXIL proudly brings the best quality and design of Sash for Indonesia market to provide a better living experience for Indonesia’s customers.

Info Perusahaan

Industri: Komputer/Teknik Informatika (Perangkat Lunak)
Ukuran Perusahaan: 51 - 200 pekerja
Waktu Proses Lamaran: 12 hari
Tunjangan dan Lain-lain: Tip, Asuransi kesehatan, Parkir, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
Lokasi: Slipi