Lowongan Kerja Jakarta Raya Posisi Key Account Manager, Ecommerce di Sales

Get to Know the Team

Grab B2B, the B2B SaaS team within Grab, simplifies business transportation, corporate food & package deliveries, and digital payment, for companies across Southeast Asia. We engage with top companies and brands, focusing on successful key account management.

Get to Know the Role

You will manage the E-commerce industry and lead Grab’s growth in one of the leading sectors, directly shaping how millions of Indonesians shop and pay online. You will focus on top e-commerce platforms (Tokopedia, Shopee, Lazada, Blibli) and other digital service providers that pertain to GrabExpress (logistics) and OVO (payments/loyalty integration) for end customers, in addition to other departments within Grab (Transport, Food, and Mart) for clients’ employees. You deliver revenue growth Year-on-year, onboarding new logos, and expanding wallet share within existing accounts. Using client, industry, and other data insights, you will upsell and cross-selling platform products, aiming to achieve revenue goals and exceed client expectations. You will report to the E-commerce Lead and will be based in the Jakarta office.

The Critical Tasks You Will Perform

• You will oversee a portfolio of leading E-commerce accounts, using insights to foster relationships within the broader client’s organization to increase upselling and cross-sell opportunities.
• Create and sustain a pipeline of deals while monitoring performance against sales targets to reach revenue goals.
• Negotiate commercial terms, Service level agreements, and partnership agreements
• Cultivate and nurture enduring relationships with a necessary focus on E-commerce clients.
• Identify and address client needs and challenges, and implement growth strategies.
• Gain a comprehensive understanding of Grab B2B products and business solutions.
• Use data and draw insights to present account plans and perform data analysis using Salesforce CRM.
• Set revenue targets and develop business plans.
• Contribute to new programs and launch to strengthen Grab B2B’s position as a market leader.