Lowongan Kerja Jakarta Raya Posisi Junior Executive – Customer Services Ocean Export di PT EFL GLOBAL INDONESIA

Key Responsibilities :

• Handle Ocean Export Enquiries and Bookings
• Receive, review, and process Sea Export / Import transactions complying with SOP.
• Coordinate with shippers for timely cargo and document submission for Exports/ Coordinate Ocean Exports Freight Operation
• Accurate and timely data submission to the operating system.
• Prepare and execute documents. (Bill of Ladings, Manifest, Billing Invoices, EDI data)
• Track and trace cargo to manage on-time departure/delivery and enter milestone data into the operating system.
• Maintaining Daily Status Reports to monitor and manage exceptions (if any).
• Understand the department process flow, Monitor, and Improve efficiency.
• Work with the team to understand and comply with SOP, and ensure to meet KPI/SLA to maintain a high level of customer service.
• Take additional responsibilities/tasks when required by the organization.

Position Requirements:

• Minimum Qualifications – Diploma.
• Possess a minimum of 3 years of experience in a similar capacity
• Fluency in Languages – English is Mandatory (Written/Spoken)
• Required Skill(s): CargowiseOne, Computer Literate including knowledge of MS Office Applications, Good Interpersonal Skills, Strong verbal/written communication skills, Ability to Multi-Task.
• Age between 20 – 30.
• Preferably serving currently as Junior Executive / Executive specialized in Freight Forwarding/Logistics Industry.
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• Basic computer skills, and Microsoft Office with emphasis on Excel skills.