Lowongan Kerja Jakarta Raya Posisi Itsm Practitioner di Kyndryl

Why Kyndryl

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you – not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back – from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

Your Role and Responsibilities

• Intermediate English – is a must;
• Certified ITIL Foundation or higher;
• 1-3 year minimum ITSM experience with ITSM tool such us of the following: CA, ServiceNow, BMC Remedy, Cherwell, etc;
• Work effectively in a team environment;
• Strong problem-solving and troubleshooting skills;
• Ability to manage multiple tasks;
• Strong on Change Management (Waterfall and Agile)
• Have knowledge on Telco Industry
• Demonstrated ability to quickly learn new technology;
• Strong communication skills both written and oral;
• Demonstrated ability to overcome challenges and achieve desired results;
• Effective at working through ambiguity.
• Have strong leadership to lead Incidents resolution with multiple stakeholders

Required Technical and Professional Expertise

N/A

Preferred Technical and Professional Experience

N/A

Required Education

Bachelor’s Degree

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category

Technical Specialist

Role (Job Role)

Service Coordinator

Employment Type

Full-Time

Contract Type

Fixed Term – Short Term

Position Type

Early Professional

Travel Required

No Travel

Company

(Y031) PT Kyndryl Solutions Indonesia

Is this role a commissionable / sales incentive based position

No