Lowongan Kerja Bali Posisi It Technical Support di PT Bonofactum

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Perusahaan	PT Bonofactum
Posisi	It Technical Support
Tempat	Bali
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Dukungan IT (Teknologi Informasi & Komunikasi)

Job Summary:
We are seeking a skilled IT Technical Support Specialist to join our dynamic IT team. The successful candidate will ensure smooth IT operations and provide technical assistance to end-users.

Key Responsibilities:
– Provide first-level technical support to end-users via phone, email, or in-person.
– Diagnose and resolve hardware, software, and network issues.
– Install, configure, and maintain computer systems and applications.
– Assist in the setup and maintenance of IT infrastructure, including servers, networks, and other peripherals.
– Manage user accounts and access permissions.
– Document support requests and resolutions in a ticketing system.
– Collaborate with other IT team members on projects and initiatives.
– Conduct training sessions for end-users on various software applications and IT best practices.

Qualifications:
– Minimum of 2 years of hands-on experience in a technical support or helpdesk role.
– Strong knowledge of Windows and Mac operating systems.
– Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP, etc.).
– Excellent problem-solving and communication skills.
– Ability to work independently and as part of a team.

What We Offer:
– Competitive salary.
– Opportunities for professional growth and development.
– Supportive and collaborative work environment.
– Access to the latest technology and tools.

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