Cari Lowongan Kerja

Lowongan Kerja Jakarta Selatan Posisi It Operation Center Senior Manager di PT Home Credit Indonesia

Gambar PT Home Credit Indonesia Posisi IT Operation Center Senior Manager

Loker diposting 1 tahun yang lalu

Telah rilis loker dengan sistem full time untuk posisi IT Operation Center Senior Manager di tempat usaha PT Home Credit Indonesia untuk domisili Jakarta Selatan & Jakarta Raya dan sekitarnya.

Kemampuan yang perusahaan kami butuhkan adalah Manajemen (Teknologi Informasi & Komunikasi) serta orang yang jujur dan disiplin.

Perusahaan kami tidak memiliki syarat yang khusus terhadap pelamar sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Upah yang kami tawarkan cukup kompetitif tergantung dari skill karyawan. Minimal upah yang kami tawarkan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan	PT Home Credit Indonesia
Posisi	It Operation Center Senior Manager
Tempat	Jakarta Selatan
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

About The Role
This role is responsible for managing the company’s IT client environment by providing excellent IT services to ensure system healthiness and support business daily routine activity, ensuring that all business processes are running properly and all critical systems are well-monitored.

What You Will Do

IT Service Desk

Manages service desk processes in the company as IT point of contact to provide support for business users according to the agreed SLA by using a ticketing system that solves properly and in timely manner.

Incident Management (Technical Recovery team)

Ensure that the whole incident management process meets the SLA target
Lead the Incident Management/Technical Recovery team to solve the incident immediately with temporary/permanent solutions
Ensures that IT monitoring system is in place, used and actions are taken based on guideline/procedure information.
Enhances monitoring to ensure all business requirements are met and all critical systems are monitored.

IT Service Management

Communicates important matters to respective and other units, reports any deviation, problem-solving, or outage in IT operation matters.
Responsible for finding the root cause of any IT incident and providing permanent solutions by collaboration with other functions.
All critical incidents should be recorded on ticket problem management and need to be solved according to the SLA target. A permanent solution is provided within SLA and ensures that a similar incident will not happen in the future.

What You Will Need

Bachelor degree in Information Technology or related major.
At least 8 years of working experience within IT Application Support area, preferably with 3 years of managerial experience.
Strong business acumen in Service Desk, incident problem management, system monitoring and experienced with IT ticketing management tools.
Excellent communication skills with demonstrated interpersonal flexibility and strong team management skills.
Experienced in ticketing management tools, SQL, and Oracle.
Good to have if possess Information Technology Infrastructure Library (ITIL) v.4 certification.

Alamat Lengkap

Provinsi	DKI Jakarta
Kota	Jakarta Selatan
Map	Google Map

Keuntungan Kerja

Pengembangan karir dan peluang pertumbuhan.
Pendapatan yang stabil dan gaji rutin.
Lingkungan kerja yang mendukung dan kolaboratif.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Home Credit is a multinational tech-based financial services company. We exist in 8 countries around the world. Our vision is to bring to market financial products that improve the lives and lifestyles of our customers.

From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline. We responsibly deliver trusted financial services that customers and business partners access via their channels of choice. Our vision is to always support our customers by providing a transparent, fast, and easy service, anywhere and everywhere they go be it online or offline. We aim to help our customers to see and create more possibilities in life.

Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.00 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.

Info Perusahaan

Industri: Perbankan/Pelayanan Keuangan
Ukuran Perusahaan: Lebih dari 5000 pekerja
Waktu Proses Lamaran: 23 hari
Tunjangan dan Lain-lain: Asuransi kesehatan, Parkir, Bonus for all candidate & Dental for corporate candidate only, Smart Casual Business