Lowongan Kerja Jakarta Raya Posisi It Infraops & Analytic di PT Allo Bank Indonesia, Tbk

Info Loker

Perusahaan	PT Allo Bank Indonesia, Tbk
Posisi	It Infraops & Analytic
Tempat	Jakarta Raya
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	IT-Admin Jaringan/Sistem/Database, Komputer/Teknologi Informasi
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

About Allo Bank

Allo Bank is a fast-growing digital banking app that aims to provide its customers with innovative and secure financial solutions. We are committed to providing our users with a seamless banking experience that meets their ever-evolving needs. We believe in offering an open and collaborative work environment that fosters creativity and innovation.

Role Overview:

We are looking for a talented IT Problem Management to ensure that problems or annoyances reported by users are dealt with quickly and effectively. IT Problem Management also aims to improve efficiency and effectiveness in problem management, as well as provide the best service for users of information technology. By carrying out its duties and responsibilities properly, IT Problem Management can help increase productivity, user satisfaction, and the overall quality of information technology services.

Key Responsibilities:

• Investigate, analyze, and understand the root causes of problems. Perform assistance and evaluate the impact of the problem on the business.
• collaborate between team members, including technical, development, and infrastructure support.
• Determine and manage problem escalation to a higher level if necessary, be it to higher management, external service providers, or related vendors.
• Create reports on problems identified, actions taken, and workarounds implemented.
• Ensuring relevant information is available to team members and end users.
• Proactive Repair: Analyze problem trends and seek opportunities to improve system reliability and quality and prevent future problems from occurring.
• Process Improvement: Provide input and suggestions to improve problem and incident management processes. Contribute to the development and best implementation practices in problem domain management.
• Support end users in dealing with common issues and provide guidance on mitigating errors that may cause problems.

Qualifications:

• Bachelor degree in Informatics Engineering, Informatics Management, Informatics Systems or equivalent.
• Have 2 years work experience in problem management or computing and programming.
• Have good analytical skills to analyze problems systematically and make the right decisions based on available information.
• Good interpersonal skills to communicate with other team members and departments.
• Good management skills, including the ability to set priorities, identify risks, organize tasks, manage time, and control progress.
• Mastering programming languages, Linux scripting.
• Able to work responsively, effectively and have good communication skills to interact with internal and external teams.
• Have analytical skills and presentation skills to report problems and proposed solutions.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Perbankan/Pelayanan Keuangan