Lowongan Kerja Jakarta Utara Posisi It Helpdesk di PT Altros Teknologi

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Perusahaan	PT Altros Teknologi
Posisi	It Helpdesk
Tempat	Jakarta Utara
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Dukungan IT (Teknologi Informasi & Komunikasi)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

A. Education

·       Minimum Associate’s Degree (D3) or Bachelor’s Degree (S1) in:
– Information Technology
– Computer Engineering
– Electrical Engineering
– Information Systems
– or a related field

·       Professional Certifications (added value):
– CompTIA A+ / Network+
– Microsoft Certified (MCSA / MCP / MD-100)
– Cisco Certified Network Associate (CCNA)
– ITIL Foundation
– English Proficiency (TOEFL / TOEIC / IELTS)

B. Work Experience

·       Minimum 3 years of experience in IT Support

·       Experience in:
– Troubleshooting End-User Computing hardware (laptops, PCs, printers, etc.)
– Troubleshooting software, wired/wireless networks, business applications, and Microsoft Office 365
– Using Microsoft Intune within the Microsoft Office 365 environment
– Installing and configuring Windows, Linux, and macOS operating systems
– Performing data recovery
– Installing video conference equipment

C. Technical Skills

·       Proficient in operating systems: Windows, Linux, macOS

·       Ability to install, configure, and maintain hardware and software

·       Ability to install network cables, HDMI cables, and electrical wiring (added value)

·       Basic networking knowledge:
– IP Addressing
– DNS
– DHCP
– VPN

·       Familiar with ticketing systems such as:
– Zendesk
– Freshdesk
– JIRA
– OTRS
– ManageEngine

·       Proficient with remote support tools:
– Intune for Help
– TeamViewer
– AnyDesk
– Remote Desktop Protocol (RDP)

·       Knowledge of cloud services:
– Microsoft 365
– Google Workspace
– Microsoft Azure
– Amazon Web Services (AWS)

D. Communication Skills

·       Able to communicate effectively in English (both spoken and written)

·       Able to communicate clearly and patiently with non-technical users

·       Skilled in writing technical documentation and reports

E. Soft Skills

·       Strong problem-solving skills

·       Good time management and multitasking abilities

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Konsultasi (IT, Ilmu Pengetahuan, Teknis & Teknikal)
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 17 hari
• Tunjangan dan Lain-lain: Asuransi Gigi, Tip, Asuransi kesehatan, Parkir, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), Tunjangan Komunikasi, Bonus Performance