Lowongan Kerja Posisi It Application Customer Support Executive di PT Innoark Servis Internasional

Info Loker

• Provide 1st/2nd level of helpdesk support to Users via phone or emails and resolves them in a timely manner
• Communicate and coordinate with internal departments when required
• Perform testing tasks based on Use Case Scenarios
• Ensure incidents are logged and updated in the helpdesk ticketing system
• Build a good rapport with clients
• Learn and achieve good understanding of product features

  Requirements:  

• Excellent verbal, written and interpersonal communication skill in English
• A good and responsible team player;
• Proactive, willing to learn and able to work with minimum supervision
• Good analytical and empathic skills with positive work attitude
• Results oriented;
• Strong telephone communication skills – ability to communicate effectively with clients over phone.
• Knowledge in usage of Microsoft office
• Willing to work Overtime when necessary;
• Willing to travel;
• Educational background in software is preferred;
• 5 days work per week;

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Komputer/Teknik Informatika (Perangkat Lunak)
• Ukuran Perusahaan: 1- 50 pekerja
• Tunjangan dan Lain-lain: Tunjangan Pendidikan, Tip, Asuransi kesehatan, Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)