Lowongan Kerja South Kuta Posisi Housekeeping Room Attendant di Yolla Group

Info Loker

Perusahaan	Yolla Group
Posisi	Housekeeping Room Attendant
Tempat	South Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Tata Graha (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Yolla Group sedang membuka lowongan untuk posisi Penuh waktu Housekeeping Room Attendant di Pecatu, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang
  • Selasa: Pagi, Siang
  • Rabu: Pagi, Siang
  • Kamis: Pagi, Siang
  • Jum’at: Pagi, Siang
  • Sabtu: Pagi, Siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp3,534,338 per bulan

Duties & Responsibilities:

1. Prepares for the current day’s arrivals to ensure guest satisfaction (special requests, packages/promos, amenities, VIPs, room type, rate, etc).

2. Reviews the following day’s departures to ensure proper billing (promo credits, group billing, share with billing, etc).

3. Participates in the yield management strategies and monitors on line travel agency bookings.

4. Pre-bills on line travel agent bookings by using virtual credit cards while verifying billing is set up properly and accurately. A

5. Assists Front Desk overflow calls and prepares for the following day’s arrivals to ensure guest satisfaction (special requests, packages/promos, amenities, VIPs, room type, rate, etc).

6. Completes weekly and monthly office supply orders as needed. Assists with setting up group billing and confirming group billing profiles while groups are in house.

7. Maximizes selling opportunities for the Front Desk by coordinating the room block with housekeeping (early arrivals, VIP arrivals, special cleaning requests, etc).

8. Assists the sales department by coordinating sales site rooms. Assists at the Front Desk as a Front Desk Agent whenever necessary.

9. Proficient in all Front Desk operations and standards and assists at the Front Desk when applicable.

10. Covers the Front Desk during Front Desk Agent breaks as needed. Assists at the Front Desk as a Front Desk Agent whenever necessary which includes the following duties Effectively assists all guests.

11.  Maintains a high level of customer service. Checks-in and check-out guests efficiently and professionally.

12. Directs all guest requests and issues to the proper departments; follows through to ensure requests and issues are fully resolved.

13. Understands and adhere to proper credit, check cashing and accounting policies and procedures.

14. Posts additional charges to guest accounts during their stay and after departure. Researches as necessary the billing of guests when errors have occurred. Knows reservations, room types, locations and rates to up sell upon prior to arrival and during the check in process.

15. Uses suggestive selling techniques to (up) sell rooms and to promote other services at the hotel & villa.

16. Works closely with housekeeping department to ensure availability of rooms and room types.

17. Tracks and notes all early arrivals, late departures, room moves, VIP’s and repeat guests, as well as any special requests.

18. Maintains key control and key security for all guests of the hotel / villa.

19. Uses proper mail, package and message handling procedures; logs mail as necessary.

20. Reads the log book and/or emails daily and completes any requests. Possesses knowledge of daily activities, group and casino events, etc.

21. Assists marketing, guest services and sales department with reservations and communicates availability daily. Assists with front desk training efforts.

22. The above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.

23. Perform any duties required by the superior.

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