Lowongan Kerja Banjarbaru Posisi Hotel Manager di Pengiklan Anonim

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Perusahaan	Pengiklan Anonim
Posisi	Hotel Manager
Tempat	Banjarbaru
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

1. Overall Operations Management: Oversee and manage all departments including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, and Human Resources, ensuring smooth and efficient daily operations.

2. Guest Experience & Satisfaction: Ensure the delivery of exceptional guest service and memorable experiences. Promptly address and resolve any guest feedback or complaints to maintain high satisfaction levels and positive reviews.

3. Financial Performance: Manage budgets, control costs, and drive revenue generation to achieve financial targets. Monitor financial performance indicators, prepare reports, and implement strategies for continuous improvement.

4. Team Leadership & Development: Recruit, train, motivate, and manage a high-performing team. Foster a positive and productive work environment, conducting regular performance reviews and identifying development opportunities.

5. Quality & Standards: Uphold and continuously improve service standards, operational procedures, and property maintenance to ensure a premium guest experience and adherence to brand guidelines.

6. Sales & Marketing Support: Collaborate with the Sales & Marketing team to develop and execute strategies that increase occupancy rates, RevPAR, and market share. Stay informed about market trends and competitor activities.

7. Property Maintenance & Security: Oversee the maintenance of all facilities, including villas, rooms, public areas, and equipment. Ensure a safe, secure, and well-maintained environment for guests and staff, adhering to all safety regulations.

8. Vendor & Stakeholder Management: Build and maintain strong relationships with vendors, suppliers, and local authorities. Ensure compliance with all local regulations and permits.

9. Crisis Management: Develop and implement effective crisis management plans, ensuring the safety and well-being of guests and staff during emergencies.

10. Reporting: Prepare and present comprehensive operational and financial reports to ownership or senior management on a regular basis.

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