Lowongan Kerja Medan Posisi Hotel Butler di Bez Careers (S) Pte Ltd

Luxurious 5 stars a hotel and casino resort located in Macau Hiring 10 Butlers

Job Summary:

A hotel butler is a dedicated and highly skilled professional who is responsible for providing personalized service to guests during their stay at a luxury hotel. They act as a personal assistant, anticipating and fulfilling the needs and preferences of guests to ensure a memorable and comfortable experience. Hotel butlers are trained in the art of hospitality and are adept at handling a wide range of tasks, from arranging transportation and restaurant reservations to unpacking luggage and providing recommendations for local attractions. They are experts in creating a warm and welcoming atmosphere, and their attention to detail and commitment to excellence make them an essential part of the luxury hotel experience.

Job Description:

• Pay attention to the guest arrival and departure, establish a good relationship with guests, collect and update guests’ personal information, preferences, habits and hobbies, to ensure that the best personalized butler service is provided;
• Serving VIP guests from the hotel, preparing for greeting etiquette and arrangements;
• Follow up the check-in and check-out procedures, catering services, laundry services and butler services, ensure that the service requests are followed up by the relevant departments and delivered on time to the guest;
• Ensure that the daily supplies in the suites meet the standards of department;
• Answer guests’ enquiries and requests in a professional manner, actively communicate with relevant internal departments so as to provide appropriate services.

Job Requirements:

• Well grooming and good communication skills. In order to communicate to international VIP guest, Fluent in English and Mandarin or Fluent in English and Cantonese is a must.
• At least 1 year of Hotel related job experience such as Front Office, Concierge, VIP Service, Butler Service.
• Relevant work experience in Forbes 5 star hotel is an advantage.
• Accept shift and overnight shift work on weekdays and public holidays.

Other Information

• 5 days per week; daily 8 hours. Total 40 hours/week.
• Salary: USD 1,800 (5 days/week according to contract) or can be up to USD 2,270 (if schedule 6 days/week but not guarantee) subjected to hotel operation needs.
• Medical and Dental insurance; Life insurance; On Duty meals; Team Member Clinic; Team Member Shuttles. 
• Air/Ferry Travel one Economy class Relocation and Repatriation, temporary hotel accommodations.