Lowongan Kerja Jakarta Pusat Posisi Host / Hostess di PT En Prima Food And Beverage

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Perusahaan	PT En Prima Food And Beverage
Posisi	Host/hostess
Tempat	Jakarta Pusat
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Greeting Guests:

• Welcome guests as they arrive, offering a friendly, positive first impression.
• Verify reservations and check-in guests in an efficient and courteous manner.
• Inform guests of any wait times and manage the waiting area.

Seating Arrangements:

• Guiding guests to their tables, ensuring seating is available as per their preferences and capacity.
• Ensure a smooth seating flow and avoid congestion in the waiting area.

Reservation Management:

• Take phone calls and manage online reservation systems.
• Confirm or modify bookings as required and communicate any special requests to the team.

Customer Interaction:

• Handle guest inquiries about wait times, menu options, and general restaurant information.
• Address guest concerns or complaints and escalate to management if needed

Support Front-of-House Staff:

• Collaborate with servers and management to ensure smooth service and optimal seating arrangements.
• Assist with basic customer service tasks, such as refilling water glasses or providing menus to waiting guests.

Manage Guest Flow:

• Keep track of table turnover and ensure an efficient flow of guests.
• Communicate effectively with the kitchen and waitstaff regarding guest seating preferences and special requests.

Requirements:

1. Having experiences 1-2 years in the same position, preferably from Resto & Bar concepts
2. Strong interpersonal and communication skills, with the ability to interact positively with guests and team members
3. Ability to handle multiple tasks in a fast-paced environment.

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