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Lowongan Kerja Jakarta Raya Posisi Helpdesk Officer di Sarana Menara Nusantara Tbk., PT

Gambar Sarana Menara Nusantara Tbk., PT Posisi Helpdesk Officer
  • Loker diposting 12 bulan yang lalu

Butuh cepat. loker dengan sistem kontrak untuk posisi Helpdesk Officer di kantor Sarana Menara Nusantara Tbk., PT untuk kota/kab Jakarta Raya atau sekitarnya.

Pengalaman yang kami inginkan adalah Meja Bantuan & Dukungan IT (Teknologi Informasi & Komunikasi) serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

Perusahaan ini tidak memiliki kualifikasi yang spesifik terhadap pelamar pekerjaan sehingga kamu dapat mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Upah yang kami tawarkan cukup kompetitif menurut dari pengalaman karyawan. Minimal upah yang kami berikan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan Sarana Menara Nusantara Tbk., PT
Posisi Helpdesk Officer
Tempat Jakarta Raya
Jenis Pekerjaan Kontrak
Spesialisasi Dibutuhkan Dukungan IT (Teknologi Informasi & Komunikasi)
Gaji Min Rp. 2.000.000
Gaji Max Rp. 8.500.000

What Will You Do:

  • Obtains client information by answering telephone calls and emails; interviewing clients; verifying information including monitoring Client Applications (Ineom)
  • Responsible to create/register Trouble Tickets are correct and responding within SLA time frame and dispatching each TT to the right department and monitor/control Trouble Tickets progress related works implementation on site
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Ensure all Trouble tickets handled and the third parties within SLA (record each TT starting from Open TT until Closed TT)
  • Monitoring GPS PLN Application related electrician issue
  • Addressed the problems and requests by transmitting information or providing solutions to third parties
  • Perform Daily Report related tasks to Superior
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Control the Site access by using the Electronic Smart Key Application
  • Analyze all the TTs received before release by checking SLA/MLA for each client and address to third parties review and analyze the quality of works from third parties related to evidence of TT’s closing

What Will You Need:

  • Minimum Degree in Communication/ IT or equivalent
  • Having a minimum of 2-3 years experience in Call Center or equivalent
  • Good knowledge background in Communication, Telco, and IT industry
  • Good Analytical thinking, good Speed, and good accuracy.
  • A fast learner, able to coordinate with third parties, able to multitask
  • Computer literate
  • Fluent in English
  • Good communication skills
  • Have a basic HSE knowledge

What We Offer:

  • You will be part of the largest independent owner and operator of towers for wireless communications companies in Indonesia.
  • You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
  • Competitive benefits and exceptional career experience.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Alamat Lengkap

Provinsi DKI Jakarta
Kota Jakarta Raya
Map Google Map

Keuntungan Kerja

  • Peluang pengembangan karir dan pertumbuhan.
  • Penghasilan yang stabil dan gaji rutin.
  • Lingkungan kerja yang kolaboratif dan tim yang solid.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

PT Sarana Menara Nusantara Tbk (SMN or the Company) was established in Kudus, Central Java in 2008. The main focus of SMN’ business is to invest in the operating companies who own and operate tower telecommunication sites and lease them to wireless communication companies.

Since 2008, SMN’s main investment is its ownership of 99.99% shares of PT Profesional Telekomunikasi Indonesia (Protelindo). As the Company’s business activities are conducted primarily through Protelindo, the description of SMN’ business will be focused on the assets and operations of Protelindo. Any references to “our”, “us”, “we” or “the Group” refer to SMN and Protelindo and its subsidiaries (iForte and Solusi Tunas Pratama) on a consolidated basis.

PT Sarana Menara Nusantara Tbk, the parent company of Protelindo, has also become one of the companies included in the category of stocks with significant market capitalization and stock liquidity by being included in important indices such as IDX 30, IDX ESG LEADERS, FTSE Asia Pacific and MSCI Global Standards Index. For the criteria of Environment Social and Environment, recently MSCI (Morgan Stanley Capital Index) gave an ESG Rating at BB level for SMN for the first time.

Info Perusahaan

  • Industri: Telekomunikasi
  • Ukuran Perusahaan: 501 - 1000 pekerja
  • Waktu Proses Lamaran: 29 hari
  • Tunjangan dan Lain-lain: Asuransi Gigi, Asuransi kesehatan, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
Loker ini cocok untuk anda yang tinggal di provinsi: DKI Jakarta

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