Lowongan Kerja Jakarta Raya Posisi Head Ftth Project & Service Delivery di Company Confidential

Responsible for leading and managing the planning, execution, and delivery of FTTH projects and services to customers. This role plays a crucial role in ensuring the successful deployment of FTTH infrastructure and the delivery of high-quality services to subscribers

Job Accountabilities

• Develop comprehensive project plans for FTTH deployment, including timelines, budgets, resource allocation, and risk management
• Oversee the execution of FTTH projects, ensuring that they are completed on schedule, within budget, and in compliance with quality standards
• Manage the end-to-end process of delivering FTTH services to customers, including installation, activation, and ongoing support
• Collaborate with external vendors, suppliers, and contractors to ensure the timely availability of materials and resources for project execution
• Implement quality control measures to ensure the reliability and performance of FTTH infrastructure and services
• Monitor customer satisfaction with FTTH services and address any issues or concerns promptly
• Ensure compliance with regulatory requirements, industry standards, and safety protocols in FTTH project and service delivery
• Define and track key performance indicators (KPIs) related to FTTH project progress, service quality, and customer satisfaction
• Lead and manage a team of project managers, technicians, and support staff involved in FTTH project and service delivery
• Communicate project status, service updates, and performance metrics to internal stakeholders, including executive leadership, and external stakeholders, including customers
• Responsible for ensuring the requirements of occupational safety and health management system and environmental management system are implemented and fulfilled by their respective units.

Soft Skill

Emotional intelligence

Strategic Thinking

Education

S1 (Strata 1) in Telecommunications or Electrical Engineering

Certifications

Project Management Professional (PMP)

Certified Fiber Optic Technician (CFOT)

Industry Experience

Telecommunication

Years Of Experience

3-5 Years