Lowongan Kerja Jakarta Selatan Posisi Guest Services di PT Golf Entertainment Indonesia

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Perusahaan	PT Golf Entertainment Indonesia
Posisi	Guest Services
Tempat	Jakarta Selatan
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

WHAT YOU’LL DO:

As a vital member of our Guest Service team at Topgolf, the Guest Service Team Member plays a crucial role in ensuring exceptional experiences for our guests. From assisting from check-ins to providing support at the Front Yard mini golf areas and our retail merchandise outlet, this role is instrumental in creating memorable moments for our guests, The Guest Service Team Member is responsible for responding promptly to guest enquiries and concerns, engaging with guest to ensure their needs are met, and maintaining cleanliness and safety standards throughout the venue while embodying Topgolf Core Values: Fun, One Team, Excellence, Courage and Caring.

 

HOW YOU’LL DO IT:

• Provide friendly assistance to guests during check-in procedures, ensuring smooth and efficient allocation of the hitting bays.
• Support guests at Front Yard mini golf areas and providing guidance as needed
• Engage with guest to understand their needs, answer questions, and ensure they have an enjoyable experience at Topgolf venue
• Assist guests with their shopping experience at Topgolf Retail Merchandise outlet, providing product information, recommendations and efficient checkout services
• Respond quickly and proactively to guest inquiries, concerns, and requests demonstrating a customer-centric approach at all times
• Ensure all front and back-of-house areas are well-maintained, with equipment stored in a neat and clean condition, adhering to cleanliness and safety standards
• Ensure a clean, safe and secure environment for guest & team members
   

WHAT WE’RE LOOKING FOR:

• Bachelor’s degree in hospitality management or equivalent in any field.
• Previous experience in hospitality, customer service would be an advantage.
• Excellent communication, interpersonal and problem solving skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Fluent in English & Bahasa Indonesia
• Proven ability to work cohesively in a team.
• Energetic and enthusiastic approach to tasks.
• High self-awareness, adaptability to change, and integrity.
• Ability to work in a fast-paced, hot, outdoor and physically demanding environment
• Availability for varied shifts, including evenings, weekends, and holidays.

   

Seniority Level : Entry Levels 

Location: Jakarta

Reports To : Guest Service Supervisor 

Start Date: Q3-2024

 

ABOUT TOPGOLF JAKARTA

The most exciting sports and entertainment sensation with a global presence of over 90 venues, is making its Indonesia debut in Jakarta in late 2024. Spanning across North America, South America, Europe, the Middle East, Asia, and Oceania, Topgolf serves more than 20 million guests annually – creating moments that matter for all.

 

In a nutshell, we’re your ultimate social entertainment hub, boasting an inclusive, high-tech golf game designed for everyone to enjoy. We’re talking about a destination suitable for birthday celebrations, fun day out with family or friends, memorable date nights, bachelor or bachelorettes parties, and corporate events.

 

Topgolf Jakarta will feature 102 group-sized, outdoor golf hitting bays, the complex will feature multiple bars and restaurants, VIP spaces, large event rooms, and much more, making Topgolf the ideal destination for sports, leisure, and events.

 

WHY WORK AT TOPGOLF

Working for Topgolf Jakarta is a unique opportunity to work in a fast-growing, ambitious company. Our Playmakers (Team Members) are united by the unique, lively culture that is supported by our Core Values: Fun, One Team, Excellence, Courage and Caring.

 

We share a passion for delivering terrific guest service. We are a caring, inclusive employer that believes in the growth of talents. You will benefit from extensive development opportunities.

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