Lowongan Kerja Jakarta Raya Posisi Guest Services Agent – Front Desk25133939 di JW Marriott

Gambar JW Marriott Posisi Guest Services Agent - Front Desk25133939
  • Loker diposting 4 bulan yang lalu

Telah rilis lowongan pekerjaan dengan sistem full time untuk posisi Guest Services Agent - Front Desk25133939 di kantor JW Marriott untuk kota/kab Jakarta Raya serta sekitarnya.

Skill yang perusahaan kami butuhkan ialah Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata) serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

PT ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang spesifik terhadap pelamar sehingga kamu dapat mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan kami tawarkan cukup kompetitif tergantung dari skill pekerja. Rata-rata upah yang kami tawarkan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan JW Marriott
Posisi Guest Services Agent - Front Desk25133939
Tempat Jakarta Raya
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)
Gaji Min Rp. 2.000.000
Gaji Max Rp. 8.500.000

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Alamat Lengkap

Provinsi DKI Jakarta
Kota Jakarta Raya
Map Google Map

Keuntungan Kerja

  • Mendapat pengalaman kerja
  • Bonus jika lembur
  • Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

JW Marriott adalah sebuah perusahaan terkemuka di industri perhotelan yang telah menciptakan standar tinggi dalam pelayanan hotel mewah di seluruh dunia. Dikenal karena kemewahan, kualitas, dan keramahan, JW Marriott menjadi pilihan utama bagi para pelancong yang menginginkan pengalaman menginap yang tak terlupakan.

Dengan lokasi yang strategis dan desain interior yang elegan, JW Marriott memberikan pengalaman menginap yang tepat bagi para tamu yang menghargai kenyamanan dan keindahan. Berkomitmen untuk menyediakan layanan terbaik, JW Marriott menggabungkan keanggunan dengan kehangatan untuk menciptakan suasana yang istimewa bagi setiap tamu.

Info Perusahaan

  • Industri:
Loker ini cocok untuk anda yang tinggal di provinsi: DKI Jakarta