Lowongan Kerja Lombok Tengah Posisi Guest Service Agent di Selong Selo Resort & Residences

Gambar Selong Selo Resort & Residences  Posisi Guest Service Agent
  • Loker diposting 2 bulan yang lalu

Perusahaan kami telah merilis loker dengan sistem kontrak/temporer untuk posisi Guest Service Agent di kantor Selong Selo Resort & Residences untuk kota/kab Lombok Tengah & Nusa Tenggara Barat dan sekitarnya.

Pengalaman yang perusahaan kami butuhkan ialah Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen) serta orang yang jujur dan disiplin.

Perusahaan ini tidak memiliki kualifikasi yang spesifik terhadap pelamar pekerjaan sehingga anda dapat mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan kami tawarkan cukup kompetitif menurut dari skill pekerja. Rata-rata upah yang kami tawarkan adalah Rp 2.800.000 - Rp 3.100.000.

Info Loker

Perusahaan Selong Selo Resort & Residences
Posisi Guest Service Agent
Tempat Lombok Tengah
Jenis Pekerjaan Kontrak/Temporer
Spesialisasi Dibutuhkan Layanan Konsumen – Berhadapan dengan Konsumen (Call Center & Layanan Konsumen)
Gaji Min Rp. 2.790.000
Gaji Max Rp. 3.075.000

Guest Service Agent

Department: Front Office
Reports To: Front Office Manager
Location: Selong Selo Resort & Luxury Villas, Lombok


Job Summary

The Guest Service Agent is the first point of contact for guests, responsible for creating a warm welcome and ensuring a seamless and memorable stay experience. This role upholds the highest standards of luxury hospitality, handling check-in and check-out processes, guest inquiries, and service coordination with professionalism and genuine care.


Key Responsibilities

  • Provide a friendly and personalized welcome to all guests in line with luxury resort standards.

  • Handle guest check-in, check-out, and billing procedures accurately and efficiently.

  • Anticipate guest needs and deliver prompt, courteous assistance at all times.

  • Respond to guest inquiries and resolve complaints with empathy and discretion.

  • Coordinate with Housekeeping, Concierge, and other departments to ensure smooth service delivery.

  • Maintain accurate guest information and preferences in the PMS system.

  • Promote resort facilities, activities, and dining options to enhance guest experience.

  • Follow all Forbes / LQA service standards and grooming guidelines.

  • Ensure the lobby and front desk areas are always tidy, professional, and welcoming.

  • Support Night Audit or other assigned duties as required.


Qualifications

  • Diploma or Bachelor’s degree in Hospitality Management or related field.

  • Minimum 1–2 years of experience in a Front Office or Guest Relations role in a luxury resort or hotel.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving ability and attention to detail.

  • Professional, well-groomed, and guest-oriented.

  • Proficient in English (spoken and written); Bahasa Indonesia proficiency is an advantage.

  • Familiar with Opera PMS or similar property management systems.

  • Able to work flexible shifts, weekends, and public holidays.

Alamat Lengkap

Provinsi Nusa Tenggara Barat
Kota Lombok Tengah
Alamat Jl. Bypass Bandara Internasional Lombok, Praya
Map Google Map

Keuntungan Kerja

  • Gaji yang stabil dan penghasilan rutin.
  • Peluang pengembangan karir dan pelatihan.
  • Lingkungan kerja yang kolaboratif.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Selo Group is the parent for several companies dedicated to the development of tourism-oriented projects in Indonesia. The group’s core businesses are funds management, resort & residentialvilla development and resort management.

Selong Selo Residences is a multi-award-winning residential villa community overtooking the picturesque Selong Belanak Bay, South Lombok and has set a new luxury standard on the island to compete with neighbouring Bali and other well-known Asian resort islands.

The resort comprises of 58 privately owned pool villas (1-7 bedroom), on plots ranging in size from 400m2 to 5100m2 Qnclusive of all infrastructure (roads, electricity, water, sewage, fibre optic internet) and resort facilities and services (clubhouse and pool, reception, spa, yoga and a concierge desk to organize activities to explore the island.Further the tennis court, large purpose-built gym, children’s facilities will be completed this year). Within the residences the villas are either Architectural designed off-plan turnkey villas, namely the Kayu Collection or Bespoke villas designed by Hong Kong based group – Alt 254; all of which work within certain guidelines to ensure consistency across the high end luxury resort. Sitting 100-200 metres above sea level these modern style; open plan living villas with poolall uselocal sourced natural materials and are designed to maXimise the breath-taking and uninterrupted outlooks from every room and to ensure absolute privacy from other villas within the complex.

Selong Selo utilises cutting-edge sustainability and energy-efficient technology and has implemented integrated renewable energy and water micro-grids, waste management strategies, and optimising efficiency within the infrastructure and villa designs to reduce the impact on the natural environment. Further to fully integrate with the local community the group have established the Selo Footprints Foundation aimed at improving the livelihood of the localcommunity through education program,day-day care and initiatives aimed at protecting the local environment.

Selo Group is the parent for several companies dedicated to the development of tourism-oriented projects in Indonesia. The group’s core businesses are funds management, resort & residentialvilla development and resort management.

Selong Selo Residences is a multi-award-winning residential villa community overtooking the picturesque Selong Belanak Bay, South Lombok and has set a new luxury standard on the island to compete with neighbouring Bali and other well-known Asian resort islands.

The resort comprises of 58 privately owned pool villas (1-7 bedroom), on plots ranging in size from 400m2 to 5100m2 Qnclusive of all infrastructure (roads, electricity, water, sewage, fibre optic internet) and resort facilities and services (clubhouse and pool, reception, spa, yoga and a concierge desk to organize activities to explore the island.Further the tennis court, large purpose-built gym, children’s facilities will be completed this year). Within the residences the villas are either Architectural designed off-plan turnkey villas, namely the Kayu Collection or Bespoke villas designed by Hong Kong based group – Alt 254; all of which work within certain guidelines to ensure consistency across the high end luxury resort. Sitting 100-200 metres above sea level these modern style; open plan living villas with poolall uselocal sourced natural materials and are designed to maXimise the breath-taking and uninterrupted outlooks from every room and to ensure absolute privacy from other villas within the complex.

Selong Selo utilises cutting-edge sustainability and energy-efficient technology and has implemented integrated renewable energy and water micro-grids, waste management strategies, and optimising efficiency within the infrastructure and villa designs to reduce the impact on the natural environment. Further to fully integrate with the local community the group have established the Selo Footprints Foundation aimed at improving the livelihood of the localcommunity through education program,day-day care and initiatives aimed at protecting the local environment.

Info Perusahaan

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Loker ini cocok untuk anda yang tinggal di provinsi: Nusa Tenggara Barat