Lowongan Kerja Posisi Guest Relation Officer / Hostess di Common Grounds Surabaya

Info Loker

Perusahaan	Common Grounds Surabaya
Posisi	Guest Relation Officer / Hostess
Tempat	Malang, Surabaya
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	SMA, SMU/SMK/STM
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 2.500.000
Gaji Max	Rp. 4.000.000

QUALIFICATIONS

• Minimum SMA / SMK from hospitality and tourism
• Minimum 1 year experience as a guest relation officer or hostess
• Responsible, discipline, and honest
• Excellent communication with great personalities
• Willing to work in shift, during weekends and public holidays
• Willing to work in Surabaya (Graha Famili) or Malang (Villa Puncak Tidar)

RESPONSIBILITIES

• Responsible as an online administrator for Common Grounds and Krui Artisan Bakery
• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations either in person, over the phone, or online
• Escort customers to assigned dining or bar areas
• Provide menus and upselling as well as packing pastry or cake
• Greet customers upon their departure
• Providing a point of contact for customer feedback and helping to resolve any customer issues
• Coordinate with floor team about available seating options
• Ensuring cleanliness and hygiene standards are met in the restaurant
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Working together with operational and marketing team for marketing or event purpose

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Makanan & Minuman/Katering/Restoran