Lowongan Kerja North Kuta Posisi Guest Relation Office di Red Ruby

1. Customer Interaction:

• Greet and welcome guests upon arrival.
• Assist in table reservations and seating arrangements.
• Engage with guests, ensuring their needs are met throughout their visit.

2. VIP Services:

• Attend to VIP guests, providing personalized attention and services.
• Coordinate VIP table setups and ensure VIP areas are well-maintained.

3. Problem Resolution:

• Address and resolve guest concerns or complaints promptly and professionally.
• Collaborate with other staff to ensure seamless resolution of issues.

4. Crowd Management:

• Monitor crowd dynamics and ensure a safe and enjoyable environment.
• Collaborate with security personnel to manage crowd control effectively.

5. Promotions and Events:

• Promote club events, special promotions, and upcoming performances.
• Encourage guest participation in promotions and loyalty programs.

6. Communication:

• Maintain effective communication with other staff members.
• Relay important information to management regarding guest feedback and preferences.

7. Maintaining Ambiance:

• Assist in maintaining the overall atmosphere and vibe of the club.
• Collaborate with the events team to enhance guest experience through themes and decorations.

Requirements: 

4. Teamwork:

• Ability to work collaboratively with other staff members and departments.

5. Problem-Solving:

• Quick thinking and effective problem-solving skills to address issues promptly.