Lowongan Kerja Bali Posisi Gro Admin di Miss Fish Bali

Info Loker

Perusahaan	Miss Fish Bali
Posisi	Gro Admin
Tempat	Bali
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Resepsionis (Administrasi & Dukungan Perkantoran)
Gaji Max	Rp. 3.000.000

Responsibilities

• Answer phone calls and attend to guests’ requests to book rooms or events at the hotel.

• Check on the internal booking system and make the booking for the guest.

• Obtain payment information and run credit/debit card payments when required.

• Assist guests with booking transport such as taxis and giving directions where required.

• Liaise with the other Reservations staff in the team and provide detailed handovers so that the next shift runs smoothly.

• Send and receive emails and monitor the inbox for bookings.

• Take and manage online booking through the online booking system.

• Provide outstanding customer service to all guests at all times.

• Follow up with guests who may have had an issue with online or telephone bookings.

• Manage the booking schedule effectively.

• Arrange or rearrange dates with clients when there is no space for their selected dates.

• Ensure management and receptionist staff are kept up-to-date with bookings.

Requirements

• High School GED or above. An associate’s degree in hospitality or clerical work would be an advantage or two years’ experience in a similar role

• Excellent written and verbal communication skills

• Adept with controlling a busy switchboard with an excellent telephone manner

• Excellent customer service skills

• Good computer skills, with knowledge of booking systems, both in-house and online

• Hands-on experience of taking credit/debit card payments over the phone and in-person

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Info Perusahaan

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