Lowongan Kerja Balikpapan Posisi Georadar Field Engineer di Hexagon Mining

Info Loker

Perusahaan	Hexagon Mining
Posisi	Georadar Field Engineer
Tempat	Balikpapan
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Teknik Lapangan (Teknik)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

IDS GeoRadar is a world leader in the field of Ground Based Interferometry and Ground Penetrating Radar solutions. As part of the Hexagon group and committed to pioneering innovations in business processes, value chains and information exchange, IDS GeoRadar manufacture and sell monitoring systems for the mining and engineering industry.

Location: Balikpapan, Indonesia 

Major Areas of Responsibility:

• Provide Superior Customer Service and Support to all IDS GeoRadar customers and internal team members

• Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service/support and outstanding customer care

• Documentation creation for any system updates or improvement or tech sheets experienced from working in the field or handed down by engineers in the local team

• Engage directly with the team leader/manager in your region and all field service engineers in the region to allow for shared knowledge and training development

• Assist local Engineering team to carry out customer on-site installation, training, after-sales maintenance of IDS GeoRadar products and services

• Provide Logistical support to the local team of engineers

• Ensure that all local spares are kept up to minimum stock levels, labelled, stored, and tracked in accordance with local IDS GeoRadar processes and procedures

• Other duties as required.

Knowledge & Experience Required:

• IT, computer, geotechnical engineering, civil engineering, mining engineering or engineering geology degree

• Experience in the Mining / Construction business

• Familiarity with current IT and industry specific trends

• Ability to rapidly acquire knowledge and experience on new technologies to use the knowledge to provide customer support and training

• Strong English communication skills including the ability to communicate product information and technical concepts effectively to a non-technical audience

• Strong English verbal, written and comprehension skills

• Strong analytical and conceptual skills

• High motivation level, pro-active, flexible team player, customer focused

• Fluent working knowledge of Microsoft Office suite (Word, Excel, Powerpoint), and experience using CRM tools (e.g. Salesforce) an advantage

• Strong sense of urgency, responsibility, and accountability

Additional Information:

• Travel will be a requirement of this role

• Participate in the support roster schedule for 24/7hrs support will be a requirement of this role

If this sounds like a role for you, please Apply Now!  We respectfully request that applications are submitted in English.

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