Lowongan Kerja Kepulauan Mentawai Posisi General Resort Manager di WavePark Resort Mentawai

WavePark Resort in Mentawai Islands is seeking a skilled and experienced Resort Manager to oversee all resort operations. The ideal candidate must have a strong background in hospitality management, exceptional leadership skills, fluent English language abilities, proficiency in government relationship management, and competence in standard computer applications such as spreadsheets, word documents, Zoom, Skype, and Teams. Our new resort manager will have a commitment to delivering outstanding guest experiences in a tropical island setting.

Responsibilities:

1. Supervise daily operations of the resort including guest services, accommodations, food and beverage, activities, and staff management.
2. Develop and implement resort policies and procedures to ensure smooth operations and exceptional guest satisfaction.
3. Lead and mentor a diverse team of resort staff, overseeing front desk, housekeeping, maintenance, food and beverage, and marine activities personnel.
4. Monitor and address daily feedback from guests to enhance satisfaction and loyalty, utilizing computer skills for effective communication.
5. Ensure compliance with health and safety regulations, maintain high cleanliness and maintenance standards, and collaborate with local authorities as needed.
6. Collaborate with the marketing team to create promotional strategies, utilizing computer tools for virtual meetings and presentations.
7. Manage resort budgets, expenses, and revenue, while also fostering relationships with guests, suppliers, and the local community.
8. Utilize computer skills for data analysis, reporting, and effective communication with team members and stakeholders.

Requirements:

1. Fluent English language abilities, both written and verbal, are the most qualifications for this position.
2. Bachelor’s degree in Hospitality Management or related field.
3. Minimum of 5 years of experience in resort management, particularly in a remote tropical island setting.
4. Strong leadership, interpersonal, and government relationship management skills.
5. Proficiency in standard computer applications such as spreadsheets, word documents, Zoom, Skype, and Teams.
6. Proven track record of guest satisfaction, financial management, and team leadership.
7. Knowledge of hospitality industry best practices and regulatory standards.
8. CPR and First Aid certification are advantageous.

If you meet the above requirements and possess expertise in government relationship management, computer skills, and a commitment to providing exceptional guest experiences on a tropical island, we invite you to apply for the Resort Manager position at WavePark Resort Mentawai.