Lowongan Kerja Surabaya Posisi General Manager – East Indonesia District Branch di PT Naku Freight Indonesia

You will provide leadership & direction to your teams at a Branch level with a focus on customerengagement, commercial activities along with troubleshooting with your functional teams. Your Role
Your primary objectives will be to lead the strategic development of your branch, ensuring its overalleffectiveness & profitability as evidenced in your PnL. You will take the lead in commercial activities to leverageyour existing product portfolio and services by developing new accounts while maintaining existing partnerships,leaving the management of daily sea and air logistics operational tasks with our Operational Care Centers (OCC). Your Responsibilities

* Depending on local structures, this role may take direct responsibility for the Customer Care Team in the

same location.

* To ensure that branches profitability is maximized by ensuring that all customer engagement activities are
delivered to the highest levels ensuring that you step into issue resolution as + when required.

* To ensure that various key performance indicators + are monitored/maintained whether this is related to
Human Resources, Finance or Customer Care Location activities, including ensuring that
compliance/statutory report requirements are maintained at the highest levels at all times.

* To ensure that all reporting requirements whether internal or external are met + that quality data is
presented.

* To partner with Human Resources across all people matters, ensuring you are attracting, developing +
retaining talent.

* To represent the company in relation to any required regulatory functions.

Your Skills and Experiences

* Strong leadership skills

* Focus on customer and stakeholder relationships

* Strong commercial acumen

* Able to manage complexity

About Kuehne+Nagel

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.