Lowongan Kerja Jakarta Raya Posisi Full Time di Exis

Job Role as a Field Engineer

Tasks may include, but are not limited to:

• –          Provide support for remote sites in and around the Region.
• –          After hours on-call support for requested sites.
• –          Provide support to other HPIT support teams as needed.
• –          Participate in operational meetings as required
• –          LAN and Voice MACD knowledge/skills
• –          Maintain and update existing network infrastructure. This includes:
• –          Adding connectivity between labs, offices and network equipment via copper and fibre

o   Ensuring that all links have been tested, jumpers labelled and documented and placed on the proper subnet (testing plan provided by implementation engineer)

o   Remove cables no longer in use following appropriate procedures

o   Troubleshoot and repair system connections as needed

o   Communicate with HP engineers regarding capacity of network equipment so that necessary cabling and hardware changes can be made to ensure port availability

o   Assemble and install switching equipment under the direction of network engineer.

o   Maintain switch information: naming and patching according to HP’s standards

o   Install network cards as needed on switches and switching hubs

o   Mount all network hardware and labelled with proper IP address and system name

• –          Where required, maintain inventory of spare equipment, operating supplies, and cables. This will include creating and/or maintaining spreadsheets and/or other documentation regarding inventory levels
• –          Create and maintain accurate documentation regarding site Cabling Support service
• –          Send representation to appropriate platform meetings and other meetings that affect the service being supported
• –          Hardware Depot/ Hardware Recovery Centre support
• –          Loaner equipment management.
• –          Parts Ordering and inventory management.
• –          Shipping and Receiving management.
• –          Provision authentication hardware like active smart cards, Active Keys, and smart card readers for users using HP internal systems.
• –          New PC setup, install, re-image and End-user data transfer.
• –          System software & hardware support in PC’s.
• –          Incident management & resolution.

Essential Skills (behavioural/technical/ language skills)