Lowongan Kerja Bali Posisi Front Office Reception di PT. FITNESS GROUP INVEST

About:

Global Management Property is part of the PT FITNESS GROUP INVEST company, based in Bali, Indonesia. 

At Global Management Property, we specialize in professional property management services in the enchanting island of Bali.

Who We Are Looking For:

We are looking for a positive and responsible colleague who will help our Team in the work of our Guest House and who will be very easy and pleasant to work with. A person who will greet and assist our customers, coordinate appointments and services, and process service-related paperwork.

Responsibilities:

• Managing calendars in OTAs: Airbnb, Agoda, Expedia, HomeAway, Traveloka, TripAdvisor and others.
• Daily handling incoming correspondence and e-mails.
• Ensuring a positive customer experience by maintaining high quality facilities and fixing issues.
• Resolving guest issues and comments by coordinating with the appropriate decision makers and responsible colleagues; be in touch with guests until the problem is resolved and positive feedback is received from guests/tenants.
• Control Check-in and check-out for the guest.
• Coordinate with the booking team for special requests, bookings, complaints.

Requirements:

• Open to local candidates.
• Proven excellence in a similar position.
• Outstanding abilities to communicate in person, in writing and over the phone
• Familiarity with common procedures and basic account principles used in the hotel
• Knowledge of Microsoft Office and other office management tools and applications 
• Deep knowledge of the specific hospitality industry.
• Ability to build and maintain a smooth operation.
• Excellent negotiation skills, listening and presentation skills.
• Problem solving skills.
• Truly professional hospitality 
• Self-discipline, responsibility and diligence.
• Excellent communication skills. English oral and written.

Conditions:

• Monthly Salary 4 mil IDR (PKWT)
• Refferal program and bonuses
• On-Site: Office Reception Workplace based in Canggu, Bali
• Career growth opportunities
• Friendly, professional international working environment