Lowongan Kerja Batuceper Posisi Front Office Manager di PT Accor Advantageplus

Gambar PT Accor Advantageplus Posisi Front Office Manager
  • Loker diposting 3 minggu yang lalu

Telah dibuka lowongan pekerjaan dengan sistem full time untuk posisi Front Office Manager di perusahaan PT Accor Advantageplus untuk domisili Batuceper & Banten dan sekitarnya.

Kemampuan yang perusahaan kami butuhkan ialah Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata) serta orang yang jujur dan bertanggung jawab.

Perusahaan ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang tersendiri terhadap pelamar pekerjaan sehingga kamu bisa mencoba melamar ke perusahaan kami dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan tawarkan cukup kompetitif tergantung dari pengalaman pekerja. Minimum upah yang kami tawarkan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan PT Accor Advantageplus
Posisi Front Office Manager
Tempat Batuceper
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)
Gaji Min Rp. 2.000.000
Gaji Max Rp. 8.500.000

Company Description

Mercure Serpong Alam Sutera 

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure traveler.

Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore the culinary indulgence, entertainment, and shopping experiences, such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.

Job Description

We are seeking a dynamic and customer-focused Front Office Manager to join our team in Alam Sutera, South Tangerang, Banten, Indonesia. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and overseeing smooth front office operations at our hotel.

  • Lead and manage the front office team, including reception, concierge, and reservations staff.
  • Develop and implement strategies to enhance guest satisfaction and operational efficiency.
  • Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries.
  • Train and motivate front office staff to deliver high-quality customer service.
  • Manage guest complaints and resolve issues promptly and professionally.
  • Coordinate with other departments to ensure seamless guest experiences.
  • Monitor and optimize front office performance metrics and guest satisfaction scores.
  • Manage department budgets and control expenses.
  • Ensure compliance with brand standards and local regulations.
  • Implement and maintain efficient front office procedures and systems.
  • Develop and execute revenue management strategies to maximize occupancy and revenue.
  • Handle VIP guests and special requests with utmost care and attention to detail.
  • Stay informed about local attractions and events in Bandung to provide guests with valuable recommendations.

Qualifications

  • Bachelor’s degree in Hospitality Management or related field.
  • 5+ years of experience in hotel front office operations, including 2+ years in a managerial role.
  • Proven leadership skills with the ability to train, motivate, and mentor team members.
  • Excellent customer service skills and a passion for delivering exceptional guest experiences.
  • Strong financial acumen and experience in budgeting and revenue management.
  • Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.
  • In-depth knowledge of front office procedures, revenue management principles, and industry best practices.
  • Excellent problem-solving, decision-making, and conflict resolution abilities.
  • Strong organizational and time management skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Multilingual abilities, with fluency in English and Bahasa Indonesia (preferred).
  • Familiarity with the local tourism industry and attractions in the Bandung area.
  • Adaptability to changing priorities and ability to work well under pressure.
  • Strong communication and interpersonal skills to interact effectively with guests, staff, and management.

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.

Alamat Lengkap

Provinsi Banten
Kota Batuceper
Alamat Jl. Pahlawan No. 45, Batuceper
Map Google Map

Keuntungan Kerja

  • Peluang untuk meningkatkan keterampilan dan pengalaman.
  • Gaji dan manfaat yang kompetitif.
  • Peluang untuk berkolaborasi dengan rekan kerja yang berbakat.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Accor Advantage Plus has enjoyed tremendous growth since its inception in 1994. With over 30 outbound sales offices situated all over the Asia Pacific region Accor Advantage Plus prides itself on offering members ongoing value sold by highly professional and knowledgeable employees.

Info Perusahaan

  • Industri: Hotel/Pariwisata
  • Ukuran Perusahaan: 51 - 200 pekerja
  • Waktu Proses Lamaran: 23 hari
  • Lokasi: Surabaya
Loker ini cocok untuk anda yang tinggal di provinsi: Banten