Lowongan Kerja Gianyar Posisi Front Office Manager di Ayatara

About Ayatara Resort: Nestled in the serene landscapes of Ubud, Bali, Ayatara is an upcoming luxury resort set to redefine hospitality standards. As we gear up for our grand opening, we’re seeking a proactive and experienced Front Office Manager to spearhead our front office operations from the pre-opening phase through to our operational launch and beyond.

Role Overview: The Front Office Manager will be instrumental in establishing our front desk operations, setting the stage for exceptional guest experiences. This is a unique opportunity to be involved from the ground up, requiring a strategic thinker with a solid background in hospitality management and pre-opening phases of luxury resorts.

Key Responsibilities:

• Lead the front office team through the pre-opening phase, setting up all front office operations, policies, and procedures.
• Collaborate with the management team to recruit, train, and develop a high-performing front desk team.
• Define the guest journey, ensuring all touchpoints meet the highest standards of hospitality and efficiency.
• Develop and implement front office operating supplies and equipment (OS&E) requirements for the opening.
• Work closely with IT to implement hotel management systems, ensuring smooth operation and guest data management.
• Prepare the front office budget and ensure effective cost management.
• Establish strong relationships with local vendors and partners to ensure smooth operations from day one.

Requirements:

• Proven experience as a Front Office Manager or similar managerial role in the hospitality industry, with specific experience in hotel pre-openings highly preferred.
• In-depth knowledge of front office operations, including best practices in guest services, room management, and team leadership.
• Strong project management skills, with the ability to oversee multiple aspects of the pre-opening phase.
• Excellent leadership, communication, and interpersonal skills to build and motivate a team.
• Proficiency in hotel management software and technology integration.
• Fluency in English; additional languages are a plus.
• Ability to thrive in a fast-paced, dynamic environment, adapting to evolving priorities.

Why Join Ayatara?

• Unique opportunity to shape the opening of a luxury resort in Ubud, Bali.
• Be part of a pioneering team setting new standards in luxury hospitality.
• Competitive salary and benefits, with opportunities for professional growth.
• Experience living in the culturally rich and picturesque setting of Bali.

How to Apply: Ready to take the lead in launching Ayatara Resort’s front office operations? Send your resume and a cover letter explaining your suitability for this role and your vision for a successful pre-opening phase.

We’re excited to build a team that shares our passion for unparalleled hospitality and innovation. Join us in bringing Ayatara Resort to life and creating an oasis of luxury in the heart of Ubud.