Lowongan Kerja Badung Posisi Front Desk di PT The Block Industries

Info Loker

Perusahaan	PT The Block Industries
Posisi	Front Desk
Tempat	Badung
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Resepsionis (Administrasi & Dukungan Perkantoran)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

About The Block:

The Block is a combat and conditioning centre specialised in boxing, kick-boxing and brazilian jiu-jitsu. With qualified world class coaches and top notch training facilities, functional gym, recovery area, and a fight-specific nutrition restaurant, The Block caters to both professional fighters and beginners within our community. We are currently seeking motivated, passionate and detail-oriented individuals to join us as a Front Desk.

 

Responsibilities:
 

1. Customer Service:

   – Greet and assist members, guests, and visitors in a friendly and professional manner.

   – Address inquiries, provide information about classes, and ensure a positive customer experience.

 

2. Membership Management:

   – Assist in the enrollment and registration process for new members.

   – Manage membership databases, ensuring accuracy and confidentiality.

 

3. Class Scheduling and Coordination:

   – Schedule classes, appointments, and consultations for members.

   – Coordinate with instructors to ensure smooth class transitions and minimize scheduling conflicts.

 

4. Payment Processing:

   – Handle cash and electronic transactions for membership fees, merchandise, and other services.

   – Provide receipts and ensure accuracy in financial transactions.

 

5. Phone and WhatsApp Communication:

   – Answer and redirect phone calls professionally.

   – Respond to WhatsApp promptly, addressing inquiries and providing necessary information.

 

6. Facility Management:

   – Maintain a clean and organized front desk area.

   – Monitor and manage inventory of gym-related items, such as towels, merchandise and promotional materials.

 

7. Member Relations:

   – Build and maintain positive relationships with members.

   – Address and resolve member concerns or issues, escalating when necessary.

 

8. Sales Support:

   – Assist in promoting membership upgrades, merchandise, and special promotions.

   – Actively contribute to achieving sales targets and goals.

 

9. Administrative Support:

   – Provide administrative assistance to management, including data entry, filing, and other tasks as needed.

   – Assist in the coordination of special events and promotions.

 

10. Safety and Security:

    – Monitor access to the gym, ensuring only authorized individuals enter.

    – Follow safety protocols and emergency procedures as required.

 

Qualifications:

– Minimum of 2 years of experience in a customer service or front desk role.

– Strong communication and interpersonal skills.

– Proficient in using computer software for scheduling and data entry.

– Ability to handle financial transactions accurately.

– Proficient in English

 

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to [email protected]

 

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