Lowongan Kerja Ketapang Posisi Front Desk Agent di NEVADA KETAPANG HOTEL

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Perusahaan	NEVADA KETAPANG HOTEL
Posisi	Front Desk Agent
Tempat	Ketapang
Jenis Pekerjaan	Kasual
Spesialisasi Dibutuhkan	Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

About the role

We are looking for a friendly and customer-service oriented Front Desk Agent to join our team at NEVADA KETAPANG HOTEL’ in Ketapang, West Kalimantan. As a Front Desk Agent, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay with us is exceptional. This is a casual role with flexible working hours to accommodate our 24/7 operations.

What you’ll be doing

Greet and welcome guests upon arrival, checking them in and out efficiently

Handle guest inquiries, requests and complaints in a courteous and professional manner

Process payments, manage room assignments and maintain accurate guest records

Assist with luggage handling and provide information about hotel amenities and local attractions

Liaise with other hotel departments to ensure a seamless guest experience

Maintain a high level of customer service and contribute to a positive team environment

What we’re looking for

Previous experience in a customer-facing role, preferably in the hospitality industry

Strong communication and interpersonal skills with the ability to interact with guests of diverse backgrounds

Excellent problem-solving and conflict resolution skills

Attention to detail and the ability to multitask in a fast-paced environment

Proficiency in English and the local language(s)

A positive, friendly and helpful attitude

What we offer

At NEVADA KETAPANG HOTEL’, we are committed to creating a positive and supportive work environment for our employees. We offer competitive remuneration, opportunities for career development, and a range of benefits including flexible working arrangements and discounts on hotel stays. We also prioritise the wellbeing of our team and provide access to various health and wellness initiatives.

About us

NEVADA KETAPANG HOTEL’ is a leading hospitality provider in the Ketapang region, offering a range of accommodation options and exceptional guest experiences. Our mission is to create lasting memories for our guests through our commitment to quality, innovation and outstanding customer service. With a strong focus on sustainability and community engagement, we are proud to be an employer of choice in the local area.

If you are passionate about hospitality and customer service, we encourage you to apply for this exciting opportunity. Click apply now to submit your application.

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