Lowongan Kerja Surabaya Posisi Food & Beverage Manager di Sheraton Hotels & Resorts

  • Loker diposting 2 tahun yang lalu

Dibutuhkan!! lowongan pekerjaan dengan sistem full time untuk posisi Food & Beverage Manager di perusahaan Sheraton Hotels & Resorts untuk daerah Surabaya dan sekitarnya.

Pengalaman yang kami butuhkan ialah Hotel/Restoran & Makanan/Minuman/Pelayanan Restoran serta orang yang jujur dan bertanggung jawab.

Perusahaan kami tidak memiliki persyaratan minimal pendidikan/sertifikasi yang tersendiri terhadap pelamar pekerjaan sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Gaji yang kami berikan cukup kompetitif tergantung dari skill karyawan. Rata-rata upah yang kami tawarkan adalah Rp 1.800.000 - Rp 5.500.000. Tapi itu semua bisa berubah menurut dari keputusan HRD.

Info Loker

Perusahaan Sheraton Hotels & Resorts
Posisi Food & Beverage Manager
Tempat Surabaya
Tingkatan Kerja Tidak Terspesifikasi
Kualifikasi Tidak terspesifikasi
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran
Gaji Min Rp. 1.800.000
Gaji Max Rp. 5.500.000

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees all culinary, restaurant, beverage and room service operations.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee’s concerns.

• Provides a learning atmosphere with a focus on continuous improvement.

• Provides proactive coaching and counseling to team members.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Monitors and maintains the productivity level of employees.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest’s concerns.

• Understands the brand’s service culture.

• Drives alignment of all employees, team leaders and managers to the brand’s service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Verifies all banquet functions are up to standard and exceed guest’s expectations.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Conducts performance reviews in a timely manner.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

• Complies with all corporate accounting procedures.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Drives effective departmental communication and information systems through logs, department meetings and property meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Alamat Lengkap

Provinsi Jawa Timur
Kota Surabaya
Alamat -
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Keuntungan Kerja

  • Mendapat pengalaman kerja
  • Bonus jika lembur
  • Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Sheraton Hotels & Resorts merupakan salah satu jaringan hotel terbaik di dunia yang telah berdiri tahun 1937 di Maryland, Amerika Serikat. Berbagai layanan sudah disesuaikan dengan standar yang tinggi. Bergabung dengan program loyalty STARWOOD Preferred Guest, merupakan deretan kelebihan yang dimiliki oleh Sheraton. Jaringan hotel Sheraton tersebar di lebih dari 80 negara di seluruh dunia dengan lebih dari 4.00 kamar. Misi utama dari Sheraton adalah untuk memberikan layanan dan kenyamanan bagi para tamu-tamu mereka. Mereka berusaha menciptakan suasana ramah dan nyaman yang cocok dengan harapan. Sheraton adalah salah satu pilihan terbaik yang bisa dipilih untuk berlibur, bersantai, bertemu dengan kerabat dan jika Anda ingin menikmati masa biya keluarga.

Info Perusahaan

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Loker ini cocok untuk anda yang tinggal di provinsi: Jawa Timur