Lowongan Kerja Bandung Posisi Floor Bar Manager di Opiuci Fam

Info Loker

Perusahaan	Opiuci Fam
Posisi	Floor Bar Manager
Tempat	Bandung
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran
Gaji Min	Rp. 10.000.000
Gaji Max	Rp. 14.000.000

Qualification :

* Previous experience in a BAR/Club/Nightlife operations management role.

* 3 years working experience in same position. (Big fnb Company Occured)

* Proven track record of successfully managing and leading a diverse team in a fast-paced environment.

* Strong knowledge of BAR/Club/Nightlife operations, including food and beverage service, kitchen management, and front-of-house operations.

* Exceptional leadership and team-building skills with the ability to motivate, coach, and develop staff members.

* Excellent customer service and communication skills, with the ability to handle guest inquiries, complaints, and feedback effectively.

* Financial acumen and proficiency in analyzing financial reports, managing budgets, and implementing cost control measures.

* Knowledge of health and safety regulations, sanitation standards, and compliance requirements.

* Strong organizational and multitasking abilities with a keen attention to detail.

* Flexibility to work evenings, weekends, and holidays as required by the business.

Job Description:

Managing Profitability

* Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

* Analyzes service issues and identifies trends.

* Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

* Works with management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.


Managing Revenue Goals

* Monitors operations sales performance against budget.

* Reviews reports and financial statements to determine hotel operations performance against budget.

* Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

* Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.


Leading Operations and Department Teams

* Champions the brand’s service vision for product and service delivery and ensures alignment amongst the leadership teams.

* Develops systems to enable employees to understand guest satisfaction results.

* Communicates a clear and consistent message regarding departmental goals to produce desired results.


Managing The Guest Experience

* Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

* Responds to and handles guest problems and complaints.

* Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

* Creates an atmosphere in all Food and Beverage areas that meets or exceeds guest expectations.


Managing and Conducting Human Resources Activities

* Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

* Ensures employees are treated fairly and equitably.

* Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

* Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

* Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

   * Sets goals and expectations for direct reports using the performance review process and hol`ds staff accountable for successful performance.

* Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

* Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

* Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Makanan & Minuman/Katering/Restoran
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 2 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan
• Lokasi: Dago