Lowongan Kerja Tangerang Posisi Field Service Engineer For Ngs di PT Pacific Scientific

Info Loker

Perusahaan	PT Pacific Scientific
Posisi	Field Service Engineer For Ngs
Tempat	Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Teknik Lapangan (Teknik)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Key Responsibilities

• Perform installation, qualification, calibration, upgrades, and preventive maintenance of NGS platforms and related instruments.

• Provide on-site and remote technical support to customers, ensuring maximum uptime, reliability, and performance of instruments.

• Conduct troubleshooting, diagnosis, and repair of hardware, software, optics, sensors, fluidics, and networking subsystems.

• Deliver technical training and user guidance to customers on proper instrument operation and routine maintenance.

• Collaborate closely with Applications Specialists, Sales, Product Managers, and R&D teams to resolve complex issues and support customer needs.

• Document all service activities, maintaining accurate service logs, compliance records, and customer reports according to company policies.

• Ensure compliance with safety regulations, quality standards, and service protocols.

• Stay current with product updates, new technologies, and service methodologies, actively participating in ongoing technical training.

• Provide feedback to internal teams regarding recurring issues, customer needs, and opportunities for product or service improvement.

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Electromedical Engineering, Biomedical Engineering, or a related technical field (or equivalent technical experience).

• Minimum 2+ years of field service experience supporting complex scientific instrumentation (e.g., NGS, qPCR, flow cytometry, LC-MS, or similar).

• Strong technical skills in electronics, sensors, robotic mechanics, fluidics, optics & imaging systems, networking, and connectivity integration.

• Proven troubleshooting and analytical abilities to diagnose and resolve hardware/software issues effectively.

• Excellent communication, interpersonal, and customer training skills.

• Ability to work independently, manage time effectively, and handle multiple priorities under pressure.

• Willingness and ability to travel extensively (50–70%) domestically and internationally.

• Proficiency in English (written & spoken); additional languages are a plus.

📩 If the Easy Apply option is already closed, you can still send your application via email to [email protected]

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