Cari Lowongan Kerja

Lowongan Kerja Jakarta Selatan Posisi Enterprise Helpdesk Officer di Sarana Menara Nusantara Tbk., PT

Gambar Sarana Menara Nusantara Tbk., PT Posisi Enterprise Helpdesk Officer

Loker diposting 12 bulan yang lalu

Telah dibuka lowongan pekerjaan dengan sistem kontrak untuk posisi Enterprise Helpdesk Officer di perusahaan Sarana Menara Nusantara Tbk., PT untuk daerah Jakarta Selatan dan sekitarnya.

Pengalaman yang PT kami inginkan ialah Pelayanan & Teknikal & Bantuan Pelanggan serta orang yang mampu mengemban pekerjaan dengan baik.

Selain itu untuk syarat yang kami inginkan adalah minimal Sertifikat Professional, D3 (Diploma) & D4 (Diploma). Sesuai dari peraturan yang perusahaan kami berikan.

Upah yang perusahaan tawarkan cukup kompetitif tergantung dari pengalaman karyawan. Minimal upah yang kami berikan adalah Rp 1.800.000 - Rp 5.500.000.

Info Loker

Perusahaan	Sarana Menara Nusantara Tbk., PT
Posisi	Enterprise Helpdesk Officer
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	D3 (Diploma), D4 (Diploma), Sertifikat Professional
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Pelayanan, Teknikal & Bantuan Pelanggan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

About SMN Group

At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.

Find out more about what we do here: www.ptsmn.co.id

What You Will Do:

Responsible for response service requests/incidents/problems/ inquiries reported/submitted by customers through telephone, email, or instant messaging (WhatsApp)
Responsible to create Trouble Ticket is correct and responded within SLA time frame
Responsible to do first-level troubleshooting
Responsible to dispatch/ escalate each Trouble Ticket to the right department
Ensure all Trouble Tickets handled
Responsible to monitor each Trouble Ticket progress and updated to the customer
Responsible for confirmation before closing Trouble Ticket and sending the Outage report to the customer
Responsible to create periodic reports (daily/weekly/monthly)

What You Will Need:

Having minimum 1 years experience in Helpdesk, Call Center or equivalent
Minimum Diploma of IT, Telecommunication, or equivalent
Good Knowledge background in IT and Telco Industry
Good communication skills and analytical thinking
A fast learner, able to work with the team, able to coordinate with related parties, and able to work multitask.
Computer literate
Having an associate/basic network certification like MTCNA, CCNA, etc
Willing to work shifts
Willing to contract 12 months

What We Offer:

You will be part of the largest independent owner and operator of towers for wireless communications companies in Indonesia.
You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
Competitive benefit and exceptional career experience.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Alamat Lengkap

Provinsi	DKI Jakarta
Kota	Jakarta Selatan
Alamat	Pt Sarana Menara Nusantara Tbk, Jl. Jenderal Ahmad Yani No.19A, RT.3/RW.7, Cemp. Putih Tim., Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10510, Indonesia
Map	Google Map

Keuntungan Kerja

Mendapat pengalaman kerja
Bonus jika lembur
Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

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Deskripsi Perusahaan

PT Sarana Menara Nusantara Tbk (SMN or the Company) was established in Kudus, Central Java in 2008. The main focus of SMN’ business is to invest in the operating companies who own and operate tower telecommunication sites and lease them to wireless communication companies.

Since 2008, SMN’s main investment is its ownership of 99.99% shares of PT Profesional Telekomunikasi Indonesia (Protelindo). As the Company’s business activities are conducted primarily through Protelindo, the description of SMN’ business will be focused on the assets and operations of Protelindo. Any references to “our”, “us”, “we” or “the Group” refer to SMN and Protelindo and its subsidiaries (iForte and Solusi Tunas Pratama) on a consolidated basis.

PT Sarana Menara Nusantara Tbk, the parent company of Protelindo, has also become one of the companies included in the category of stocks with significant market capitalization and stock liquidity by being included in important indices such as IDX 30, IDX ESG LEADERS, FTSE Asia Pacific and MSCI Global Standards Index. For the criteria of Environment Social and Environment, recently MSCI (Morgan Stanley Capital Index) gave an ESG Rating at BB level for SMN for the first time.

Info Perusahaan

Industri: Telekomunikasi
Ukuran Perusahaan: 501 - 1000 pekerja
Waktu Proses Lamaran: 29 hari
Tunjangan dan Lain-lain: Asuransi Gigi, Asuransi kesehatan, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)