Lowongan Kerja Semarang Posisi English Customer Service Semarang di Teleperformance

Info Loker

Perusahaan	Teleperformance
Posisi	English Customer Service Semarang
Tempat	Semarang
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	D3 (Diploma), D4 (Diploma), Diploma Pascasarjana, Gelar Professional, Magister (S2), Sarjana (S1), Sertifikat Professional
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

After you applied this job post please make sure that you complieted all the test (english test and psikotest)

Responsibilities:

• Communicate with customers, email, live chat and call (inbound/outbound).
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments (Team Leader) to meet customer’s needs.
• Data entry in various platforms collaborate on projects to improve support tools and processes.

Qualifications:

• Bachelor’s degree or equivalent diploma
• GPA Min 2.75
• Fresh Graduate welcome to apply
• 1 years’ work experience in customer service related are prefered
• Excellent written and verbal communication skills in English
• English capabilities minimum C1 (Expert) English First and ready interview with fulll english
• Strong understanding of online advertising
• Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity.
• Ability to troubleshoot complex technical issues
• Ability to handle high volumes during promotions and peak seasons
• Flexible for SHIFTING schedule and changes along with it

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Call Center/IT-Enabled Services/BPO
• Ukuran Perusahaan: 1001 - 2000 pekerja
• Waktu Proses Lamaran: 9 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)