Lowongan Kerja Surakarta Posisi English Customer Service E-commerce Solo di Teleperformance

Responsibilities

– Provide timely support to customers thorugh available communication channels (Live Chat)

– Identify and escalate priority issues through proper channels.

– Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.

– Meet all key performance indicators set by the company and client.

– Work with other team members in identifying better ways in providing better customer support.

Qualification

– Bachelor’s degree or equivalent from all majors.

– Minimum GPA 2,75

– Excellent written and verbal communication skills in English

– Minimum score of EFSET B1

– Fresh Graduate are welcome

– Flexible for SHIFTING schedule and changes along with in adapted with US schedule

– Strong problem-solving skills and demonstrated multi-task capabilities.

– Preferebly to have a typing speed of at least 40 words per minutes

– Fast learner and independent to work in the multy LOB

Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender