Lowongan Kerja Bogor Posisi Engagement Support Coordinator di PT.Sinergi Performa Energi Cipta

About the team: Engagement Support Coordinator is a part of 2W Partner Engagement team on the organizations, This role is crucial for maintaining a positive relationship with driver partners and ensuring they feel engaged and supported in their work, through communications, gain insight from on ground, and also to be able to create quick wins and long term strategy to accelerate growth of 2W rides through the engagement plan and strategy. Get to know the Role: 1. Fully responsible for managing driver activities and events in order to increase drivers productivity and engagement level.

Operating this will need discipline and expected to be strategic and understanding the potential area/ channel for acquiring potential drivers 2. You will be helping Grab to grow and have a strong presence in your area 3. You will maintain the customer both from drivers and passenger satisfaction level in your area

4. You need to have a strong field experience for your area responsibility 5. Have a good initiatives and creative idea to help the team The Core Objectives:

1. Accountable to create a plan and monitor the implementation from the plan 2. Accountable for partner on-boarding, quality assurance, loyalty and retention 3. Support City Manager to ensure high retention rate & increase partners LTV

4. You will make sure our level of service quality to both Customer side is in exceptionally good stage to minimize complaints 5. You expected to manage cost effectiveness/ efficiency against result Essential Experience / Criteria: 1. Extrovert or used to communicating with many people

2. Have a good communication skills 3. Have a good attitude and behavior 4. Have a personal vehicle for mobility (motorcycle/Car)

5. Fluent in excel or google sheet formula, and other google workspace Desirable Experience / Criteria: 1. Fluent in English & Bahasa Indonesia 2. Other systems & tools to help implementation and tracking

3. Experience in strategy and consulting 4. Able to make key business decisions or provide solid recommendations based on data & analytical thinking 5. Self-starter and ability to work well in a fast-paced environment

6. Passionate about the social mission and making a positive impact in emerging markets