Lowongan Kerja Tangerang Posisi Easy Buying Leader di IKEA Indonesia

What you’ll be doing day to day: 
 

• Support the creation of a convenient and enjoyable payment experience for customers in a multi-channel retail environment that align with the business goals
• Provide input to and implement global solutions, services, and tools that facilitate a seamless and easy checkout process
• Identify root causes of customer dissatisfaction and cost drivers in regards to payment and financing options
• Evaluate and analyze the outcomes and impact of bank promotions and financial partnerships in order to support the business and functional improvements
• Act as the business owner of applicable IT systems that support the payment process, ensuring it’s reliable and aligned with business needs. 
• Plays an active role in the procurement of services and tools by defining customer and business needs
• Share best practices and benchmark operational excellence to continuously improve the payment process and customer experience

We want you to be a person who:
 

• In-depth knowledge of the Indonesian payment ecosystem, including popular payment methods, regulations and industry trends
• Proven track record in driving payment strategy and optimizing payment processes
• Strong familiarity with the local market, including consumer behaviors, cultural insights, and competitive landscape
• Ability to identify opportunities for market expansion and growth
• Experience in leading and managing cross-functional teams
• Effectively communicating and executing payment strategies