Lowongan Kerja Semarang Posisi E-commerce Operation Manager di PT. Elit Solusi Niaga

Info Loker

Perusahaan	PT. Elit Solusi Niaga
Posisi	E-commerce Operation Manager
Tempat	Semarang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pemasaran Digital & Pencarian (Pemasaran & Komunikasi)
Gaji Min	Rp. 10.075.000
Gaji Max	Rp. 15.075.000

Job Title: E-commerce Operations Manager

Location: Semarang, Central Java

Job Type: Full-time

Job Description:

As an E-commerce Operations Manager, you will be responsible for overseeing and promoting the operation of our e-commerce channels on platforms such as Shopee, Akulaku, Tokopedia, and more. This role covers various aspects including store sales, live streaming operations, marketing activities, advertising, content management, and more. Your mission will be to optimize our online presence and enhance customer engagement through effective e-commerce strategies.

Key Responsibilities:

• Platform Management: Manage and operate accounts on various e-commerce platforms, including account management, content planning, live streaming scheduling, and promotional activities. Streamline and optimize Standard Operating Procedures (SOPs).
• Product Placement: Coordinate with platform procurement teams to ensure product listings, pricing, and promotional activities are executed as planned, reflecting accurately on the platform.
• Market Research: Conduct market research and analysis, keeping abreast of industry trends and developments. Regularly forecast market conditions and provide insights to guide e-commerce decision-making.
• Performance Monitoring: Monitor key performance indicators (KPIs) such as service levels, abandonment rates, mystery shopper results, and customer satisfaction. Ensure the delivery of high-quality services.
• Process Optimization: Continuously refine and optimize workflow and methods by conducting post-mortems and leveraging data-driven insights.

Requirements & Experience:

• Bachelor’s degree or higher, with a preference for candidates who have held positions as brand e-commerce managers.
• Proficiency in basic e-commerce platform operations, trade models, and promotion rules. Familiarity with various promotion activities and advertising planning within platforms. Preferably, experienced in user experience enhancement, product descriptions, and detailed operations.
• Deep insight and understanding of the e-commerce industry, strong business planning skills, and effective communication abilities.
• Strong sense of responsibility, accountability for targets, proficiency in performance analysis, and data-driven decision-making. The ability to continually refine and optimize work processes and methods.

If you meet these qualifications and are enthusiastic about driving e-commerce operations and delivering outstanding customer experiences, we encourage you to apply. Join us in shaping the future of e-commerce!

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Konsultasi (Bisnis & Manajemen)
• Waktu Proses Lamaran: 30 hari